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Customer Service Advocate
Millennium Health | |
paid time off, tuition assistance, 401(k) | |
United States, California, San Diego | |
Dec 16, 2024 | |
Description
Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients' recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support tasks. The CSA's daily objective is to provide a superior customer experience by collaborating with multiple cross functional operations teams to resolve customer issues. The following are intended to be examples of the tasks for which the person in this position is responsible. These tasks are not intended to be complete or all-inclusive and do not preclude management from assigning other or related tasks and projects for which the individual has demonstrated competency through performance.
Potential Hiring Range:
Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. California Employee Privacy Notice - Millennium Health LLC https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm |