Sr. Partner Program Manager, Deliver

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Partner Program Manager for Deliver is responsible for developing Systems
Integrator program strategy and driving program initiatives to support partners
delivering business outcomes at scale. They work alongside Partner Leaders, Partner
Enablement, Marketing Operations, and Legal teams to deliver a world class experience
for Systems Integrator partners. This role will work with cross-functional teams to build
out programs that incentivize Systems Integrators partners to deliver services around
Docusign products, ensuring that high-quality results are delivered within established
resources and deadlines.

This role requires working in a dynamic matrix organization, excellent interpersonal skills,
with the ability to communicate to a wide range of collaborators (internally and
externally) both orally and in writing. In addition, the program manager must be able to
drive conversations and decisions across many of our internal organizations such as
Customer Success teams, Enablement, Marketing, Product Management, Community,
Sales and Business Development.

This position is an individual contributor role reporting to Senior Director, Partner
Programs and Success.

Responsibility

• Own the design and implementation of Deliver benefit track focused on Systems Integrators (Global SIs/Regional SIs), including phases, achievements and benefits
• Build the benefits and strong incentives including Specializations for Deliver partners
• Define and lead program governance and develop solutions and initiatives to drive continued partner ecosystem growth, skills and partner productivity
• Establish metrics and KPIs to assess the success of Deliver track ensuring alignment with overall partner program
• Work with key collaborators to drive the implementation of the program's benefits and incentives in the market
• Work with Partner Enablement to define certifications and accreditations for Deliver Specializations
• Be responsible for the delivery and communication of program launches to partners, partners sales and direct sales teams, including program collateral
• Define the partner experience including partner portal requirements for Deliver partners

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of prior work experience in Global SIs/Regional SIs partner programs
  and alliance/channels roles within the SaaS industry with (Global SIs/Regional
  SIs)
• Bachelor's degree in Business or a related field
• Experience designing Systems Integrator partner programs with differentiated benefits
• Experience designing incentives that resonate with Systems Integrators
• Experience getting results in a cross-functional environment
• Experience designing and delivering scalable Systems Integrator programs

Preferred

• MBA or equivalent
• Launched SaaS Systems Integrator programs
• Understanding of Systems Integrators needs and benefits they most value
• Exceptional communication, project management, and organizational skills
• Strong analytical skills with a focus on measuring and improving Systems
  Integrator program performance
• Proven track record demonstrating initiative and ability to implement
• Ability to thrive in a fast-paced and evolving environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $122,300.00 - $190,650.00 base salary

Illinois: $116,500.00 - $160,150.00 base salary

Washington: $116,500.00 - $168,200.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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