Field Service Representative - Water Treatment

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.

Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world.

Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony

Kurita is looking for a Field Service Representative in the Boise, Idaho area

Managing projects and commission water treatment facilities that Kurita Microelectronics team provides before handover to customer. Engaging inspection test and factory acceptance test of off-site manufacturing of skid and modular fabricated at Kurita shop before shipping to customer site. (In addition, duties include referring technical issues to the manager and assisting with resolution. Travel to support new business and support current customers water treatment.

Comp: $75 - $85K

Supervise site work in place and comply with the safety rules of customer's site.
• Execute commissioning work with operation of equipment, replacement of consumables, loading/unloading chemical.
• Act as the field sales support person on all microelectronic in the U.S.
• Perform scheduled and un-scheduled maintenance of equipment and associated sub-assemblies as assigned to established guidelines.
• Read and review SOPs ,blueprints, plans, specifications, and other documentation to prepare for startup or service.
• Build relationships with both external customers and Kurita America Sales Representatives and Supplier in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
• Maintain good communication and work with engineering, project management, Equipment and Engineering Production, Field Sales, and management groups to resolve identified and/or escalated problems.
• Complete all required service reports, repair records, warranty work records and maintenance performed records in timeframes and formats determined by Kurita America.
• Properly document, process, label, and return all defective parts resulting from service or commissioning work.
• Understand commissioning plan and correct the plan with Director's approval.
• Set and achieve goals to learn UPW and commissioning expertise proactively.
• Interface with customers as necessary.
• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Reviews and advises management on overall business conditions.
• Performs special projects and other miscellaneous duties as assigned by supervisors.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to supervisors for solution.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area.
• Available to cover shifts as needed with proper notice as a backup operator.
• Performance of other duties as assigned.

EEO/AA/F/M/Vet/Disabled

One year certificate from college or technical school; or associate degree in a technical field or equivalent is preferred or three (3) to five (5) years' experience in a related field or an equivalent combination of education and experience.

Must be able to travel 11%-49% of the time in the U.S

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Work is performed mostly in an industrial environment. Incumbent is subjected to wet or humid including outdoor conditions with extremes of heat and cold, mechanical or moving parts, being in high, precarious places, exposure to fumes or airborne particles, risk of electrical shock and vibration.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.