Group Manager, Quality and Configuration Control

Bay Area Rapid Transit
$173,480.00 - $262,824.00 Annually
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan, pension
United States, California, Oakland
300 Lakeside Drive (Show on map)
Dec 10, 2024
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Note: Initial application review will take place on January 9, 2025. Pay Rate Non-Represented Pay Band N11 Minimum: $173,480.00/year - Maximum: $262,824.00/year The negotiable salary offer will be between $173,480.00/year - $214,562.24/year, commensurate with education and experience. Current Assignment This job announcement will be used to fill one (1) Group Manager, Quality and Configuration Control position. This deputy director position will oversee a diversified team within the Office of Infrastructure and Delivery (OID) to include Quality Assurance, Asset Management, and the Drafting and Configuration Control group. These groups together complement our Delivery and Infrastructure groups, as well as providing support to BART's maintenance department. Support for these functional areas would include: Quality The group manager would be responsible for supporting and championing system wide quality assurance efforts. This includes making informed recommendations on improving and expanding BART's quality management system based on ISO fundamentals, industry experience and stakeholder engagement. Guiding the District's efforts towards ISO certification(s), and preparing reports and metrics to evaluate quality system adherence, and effectiveness of proposed solutions. Asset Management A strong asset management system allows for more informed decision making and allowing for more accurate risk assessment. In this role, you would be leading OID's asset management team and championing efforts to enhance existing data governance and providing guidance on strategic risk mitigation strategies. This role would also liaison with the owner of the District owned Transit Management Plan (TAM) at a high level. Drafting and Configuration Provide oversight of the District's Drafting and Configuration division, which includes preparation, storage, distribution and retention of engineering drawings, technical drawings, as well as the electronic management system and print shop. Ensures existing processes support a strong record retention system and where appropriate, recommend changes to existing procedures. Ensures departments and outside agencies receive appropriate technical publication support. The ideal candidate will possess the following knowledge and experience beyond the minimum qualifications: Experience in implementing ISO 9001 Quality Management Standards Project Management Experience and familiarity with complex Capital Projects. Experience showing an understanding of Asset Management and overall data governance principles. Reports To Assistant Chief Infrastructure Delivery Officer Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs , or on EmployeeConnect. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. Examples of Duties Provides oversight and ensures proper staffing, budgeting, and scheduling for the quality assurance, asset management, and drafting and configuration units of OID. Manages the development and implementation of departmental goals, objectives, policies, and priorities of each assigned unit. Assumes full management responsibility for a robust quality assurance unit; ensures quality assurance staff provide appropriate project oversight, implementation, reporting, and ongoing operational support for capital projects; coordinates and works collaboratively with other departments throughout the District to ensure adoption of BART's overall Quality Management System (QMS). Manages and participates in the development and administration of complex quality programs Districtwide; oversees the preparation and implementation of quality management plans; leads efforts to obtain International Standards Organization (ISO) certification. Oversees the activities of the Drafting and Configuration Division, including the usage and administration of electronic management systems, as well as the preparation, storage, distribution, and retention of engineering drawings and technical documents. Oversees and supports the functions of the asset management program within OID; helps ensure development and implementation of data governance is in line with international standards. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of quality control, asset management, and drafting and configuration. Minimum Qualifications Education: Bachelor's degree in business administration, public administration, engineering, or a closely related field from an accredited college or university. Experience : Six (6) years of (full-time equivalent) verifiable professional experience in quality control, asset management, drafting and configuration, or related experience, which must have included at least two (2) years of management experience. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Knowledge and Skills Knowledge of: Configuration management and practical application of computerized maintenance management systems (CMMS) data. Principles and practices of policy development and administration. Operational characteristics, services, and activities of a comprehensive quality management program. Operational processes, services, and activities of a comprehensive technical documentation control program. International best practices in strategic asset management (ISO55000), reliability engineering, or quality management principles. Principles and practices of budget preparation and administration. Principles and practices of supervision, training, and performance evaluation. Principles and practices of quality assurance and control program development and administration. Funding constraints and regulatory policies/procedures of BART or similar agencies. Related federal, state, and local laws, codes, and regulations. Skill in: Developing and administering departmental goals, objectives, and procedures. Communicating clearly and concisely, both orally and in writing. Selecting, supervising, training, and evaluating staff. Analyzing and assessing policies and operational needs and making appropriate adjustments. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable federal, state, and local policies, laws, and regulations. Identifying risks and inefficiencies in business processes. Ensuring objectives are met in a matrixed reporting structure. Forming recommendations regarding changes to departmental policies or standards. Making decisions that affect the overall policies of the department or organization. Establishing and maintaining effective working relationships with those contacted in the course of the work. Equal Employment OpportunityGroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov. Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.