IT Systems Administrator III - 3277

A Bachelor's degree with at least three years of progressive responsibility including supervising staff and/or leading technology projects. Five or more years of experience in Enterprise applications may be substituted for the bachelor's degree on a year-for-year basis.

Enterprise Applications is tasked with developing and implementing new applications being used by university personnel, as well as supporting the maintenance and administrative associated with such applications. It also works to develop integrations which move data into or out of any of these systems.

This role is entrusted with supervision and direction for employees that support our university enterprise applications. This will include employees who directly act as administrators for third party applications, are involved in creation of internally developed applications, and/or assist with integrations which transfer data into or out of these systems. The primary responsibilities will include overseeing employee daily work, ensuring that support tickets are being worked in a timely fashion, and supporting employee prioritization of university projects. These responsibilities will also include any personnel actions necessary for maintaining the Enterprise Applications department.

REMOTE WORK PLAN & AGREEMENT ON FILE. POSITION APPROVED FOR REMOTE WORK

This is a supervisory-focused position which primarily ensures appropriate delegation and oversight of the tasks stated in the Org Unit purpose above. This includes both daily task review as well as involvement in ongoing EA-related projects.

* Oversees the support for the university's existing enterprise applications. This will include coordinating new integrations between those applications, ensuring the upkeep of existing integrations, scheduling of upgrades to supported applications, and coordinating efforts to resolve any outages/disruptions connected to those applications.
* Coordinates employee assignment and prioritization to projects involving new applications, as well as ensuring there is overlap in employee assignment to applications. This is designed to ensure we maintain institutional knowledge and redundancy for supporting such applications.
* Acts as an intermediary between applications employees and leadership. This will include providing information to leadership regarding employee activities, updates regarding team cohesion and morale, and updates on university projects that are of interest to leadership. In the opposite direction this role will also be responsible for communicating leadership's goals and expectations for the department and any pertinent updates to the long-term goals defined by leadership.
* Acts as a primary point of contact between the applications team and other departments/teams across the university.
* Works closely with the university project management team to provide insight into employee availability for upcoming projects and to ensure project roadmaps are able to be balanced with that availability.
* Performs personnel and communication actions regarding supported employees. This includes review/approval of employee leave reports/time sheets, coordination of university announcements or updates pertinent to the employees, completion of employee annual/semi-annual reviews, employee commendation/discipline, and support of professional development and continuing educations.
* Develops and maintains the financial budget for the applications team and coordinates with IT leadership to ensure it aligns with university goals.
* Responsible for tasks involving staffing within the team to include new employee hiring as well as recommendations for termination if necessary.
* Reviews employee actions to make certain that we are following strategic goals of UNC Pembroke as outlined by leadership and external supervisory/regulatory bodies.
* Works to ensure that relationships with vendors/external partners are maintained. This will also include relationships with corresponding departments at sister institutions for the purpose of knowledge sharing and coordination of efforts to align with UNC System goals.
* Develops directly and assists in the broader development of policies and procedures regarding appropriate IT governance. Of particular note in this regard is participation in any groups across the university where IT security, data governance, or application access are reviewed and determined.

3 years of experience in Banner ERP security management or a comparable ERP.
3 years of experience in SQL, building database tables, views, and triggers.
3 years of experience with Oracle and SQL Server databases.
Understanding of agile methodologies. Working experience with Banner and student portals.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.