Information Systems Training Specialist, Intermediate

Georgia State University
46,000 - 53,000
tuition assistance
United States, Georgia, Atlanta
1 Park Place (Show on map)
Dec 12, 2024
Description : Information Systems Training Specialist, Intermediate Georgia State University Are you looking for an awesome opportunity to showcase your talents? Do you have experience with Information Systems and Project Management and training? Geogia State University is looking for you! The Dean of Students Office is currently seeking an organized professional to join the awesome team in taking the University to the next level! This position will help support and train users, provide support in the installation, operation, and maintenance of the software for space reservation used University wide. This includes working with multiple departments and student organizations in establishing and maintaining operational procedures. Will also include relations vendor to maintain service. WHAT MAKES The Dean of Students Office A GREAT PLACE? * A flexible work environment * Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. * A knowledge-sharing organization that works collaboratively with diverse partners. * Professional development opportunity and mentorship * A rapidly growing center within an academic setting HERE IS WHAT YOU WILL DO: Provide support university wide to administrative users of the reservation software. Includes training, onboarding, troubleshooting, and determining best practices for the departments that use the software to process reservations. Provide support university wide to end/ everyday users of the reservation software. Includes training, onboarding, troubleshooting, and determining best practices for the registered student organizations, university departments, and other end users that request space use. Coordinate with the University Registrar's office in assuring course optimization procedures are addressed. Maintain or establish processes to make sure that department managed spaces are abiding by established academic space reservation rules while optimizing space utilization for non-academic purposes. Maintain the virtual interface so that all administrative departments are represented and that it is user friendly for the everyday (virtual) users. Create training plans for administrative and end users of the software. Update as needed. Manage platform services and software affiliated with reservation software. This includes but is not limited to 7-Points Solutions (for set-ups), Social Tables (for room diagramming, Visix (for digital signage), and Anthology (for integration with student involvement platform). Serve as the primary contact with software vendor for troubleshooting, software updates, implementation, contract review and other issues. Communicate contractual issues to the director. Manage and communicate updates as needed. Establish a report system to assure that Police, Government Relations, and other departments receive timely detailed information of campus activity. Also establish reports for room and resource utilization, customer statistics, and sales. Serve as a member of the Student Center Leadership team. Attend leadership meetings and other assigned meetings as determined by the director. Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Minimum Hiring Qualifications: Bachelor's degree and two years of related experience; or a combination of education and related experience. Preferred Hiring Qualifications: Experience using an event management software. (EMS, or College Net or other). Experience in training others College/Business Unit : Dean of Students Department : Student Engagement Location : Atlanta Campus Shift : Monday - Friday 8:30am - 5:15pm Salary : 46,000 - 53,000 Pay Grade : 15 FLSA Status : Non-Exempt Job Type : Full Time (Benefits Eligible) Job Posting : 12/12/24, 2:37:37 PM Closing Date : 01/06/25, 4:59:00 AM Special Instructions : To be fully considered for this position all candidates must submit the following at the time of submission: * A complete and accurate GSU application, Resume, Cover Letter (Recommended) Final candidates must provide three professional references. #LI-KH1 Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents. USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.