Meeting Attendee Coordinators

As a Meeting Attendee Coordinator, you'll provide outstanding customer service through phone and email, assist with event logistics, and manage key details like hotel rooming lists, activity registration, and reporting. If you thrive in a fast-paced environment and enjoy working with technology, this role is for you!

This full-time temporary role (40 hours/week, Mon-Fri, 8:00 AM - 4:30 PM CST) runs for approximately four months starting February 28, 2025. Top performers may be considered for permanent opportunities upon project completion.

Location

• Hybrid: Based primarily out of our Fenton, MO office.

• Virtual candidates outside the St. Louis area will also be considered.

What You'll Do

Customer Service (40%)

• Communicate travel itineraries, hotel confirmations, and policies via phone and email.

• Update guest registrations and hotel room inventory in our system.

• Collaborate with Meeting Event Managers, clients, and suppliers.

Program Management (40%)

• Monitor client email inboxes and handle guest lists within service level agreements (SLAs).

• Secure hotel extensions, review registration websites, and ensure report accuracy.

• Support client-specific processes and accounting functions.

Problem-Solving & Special Projects (20%)

• Resolve customer inquiries, such as billing questions or hotel no-shows.

• Attend training sessions and contribute to team meetings.

• Take on special assignments, including on-site program support as needed.

What You'll Bring

• Education & Experience: Bachelor's degree or equivalent experience (e.g., Hospitality, Event Management, or customer-facing roles).

• Skills: Exceptional communication, attention to detail, and problem-solving abilities. Proficiency in MS Office (Outlook, Excel, Word) and aptitude for learning new technologies. Excel skills required.

• Mindset: A passion for delivering great customer experiences in a dynamic environment.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to peopleanddevelopment@maritz.com.