2025 BNY Summer Internship Program - Engineering (Production Services)

BNY Mellon
United States, Pennsylvania, Pittsburgh
Dec 16, 2024
2025 BNY Summer Internship Program- Production Services Engineer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We welcome you to apply! When applying to this general internship program posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open early career roles within the company. We're seeking future team members for our Engineering (Developer) program with roles located in Pittsburgh, Lake Mary, and New York City in hybrid positions. Summer Internship Program The BNY Summer Internship Program provides high-potential students with a well-rounded, rewarding 10-week internship experience, as well as an inside look into what it is like to work for a global financial services organization that has been innovating and serving clients since 1784. With projects specifically chosen to both challenge and develop participants, our summer interns will gain valuable real-world experiences while learning to work together in collaborative teams and building a robust network within BNY. From day one, summer interns are immersed in BNY's innovative and dynamic company culture as they will receive: Enterprise-led intern orientation program combined with ongoing an executive speaker series and virtual training curriculum designed specifically for summer interns Meaningful and challenging work assignments that deliver learning and skill development through practical work, mentorship, and training Career development and networking support from a host of corporate leaders including internship managers, senior and peer mentors, business stakeholders and a dedicated program manager Exposure to different areas of businessthroughout the organization Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development Understanding of BNY's commitment to diversity and inclusion A collaborative and supportive community with full commitment of top-level management to deliver a premier internship/talent pipeline program within the financial services industry Production Services With our Follow the Sun philosophy, Production Services is "Always On" for our clients. We deliver a full IT Service Management lifecycle across applications and infrastructure support to provide a controlled and secure production environment. We ensure the operating model is aligned to the business lines and their technology needs simultaneously focusing on onboarding new client and ensuring existing customers get highest service level through: * Automation, Alerting, Monitoring, Operational Efficiency, and Stability. * Constantly evaluates opportunities to improve performance of the applications. * Monitors application gaps, improvements & functional automation through visibility to production environment. Engineer * Provide ongoing client stability * Deliver automation * Sustain and improve resiliency * Increase capacity * Reduce risk * Grow our Engineering mindset Primary Responsibilities: * Provide in depth troubleshooting for any developed software running in the clustered environment or monitor and manage the health of technology platforms and associate services * Collaborate with cross-functional teams to plan and execute projects, ensuring all requirements are met * Service and maintain applications in expected turn-around times with a sense of urgency * Work with application teams to have application issues fixed, both short term and long term (root cause) Troubleshoot technical issues and provide timely resolutions to minimize production downtime Identify areas for process improvement and develop strategies to optimize productivity * Establish and maintain effective communication channels with stakeholders, providing regular updates on project status and milestones * Monitor and analyze production data to identify trends and patterns, making data-driven decisions for process improvement * Provide technical guidance and support to team members, promoting a culture of learning and growth * Maintain, monitor, and support large and complex software systems in an operational 24X7 enterprise environment; analyze program logic and logistics; improve efficiency * Prepare and maintain documentation, including standard operating procedures and system configurations, for future reference * Acquire knowledge / agility to learn end to end SDLC lifecycle * End User support of HW/SW including Service Desk, Collaboration tools, VDS, and more Preferred Skills: * Keen interest in problem solving and tackling new technology challenges; quick thinking and results focused * Ability to adapt to changing priorities and balance multiple tasks by effectively organizing the workload * Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary * Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation and able to work independently or as part of a team * Knowledge of industry best practices and a commitment to staying updated on the latest trends and technologies Program Eligibility: Must be enrolled in an accredited university/college pursuing a bachelor's degree or 4+1 program in computer science, Information Technology, or a related technology discipline. Graduating in Dec 2025or May 2026 (U.S.) Minimum cumulative GPA of 3.0 or better Does not require sponsorship for employment visa status (now or in the future) in the countrywhere applying. At BNY, our culture speaks for itself. Here's a few of our awards: America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 "Most Just Companies", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $52,000 and $80,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs. This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.