Business, Gift and Data Support Analyst (DATA SYS ANL 1)

Under the supervision of the Manager for Gift and Data Services, provide gift systems support and gift review to ensure compliance with regulation and gift policy. Responsible for interacting with clients on a regular and sustained basis, and plays a critical role in providing valuable client feedback, both anecdotal and metrics-based, to Advancement Services regarding Centralized Gift Processing and gift systems in general. Collect and document users' functional, data, and technical requirements for system enhancements. Review and suggest potential design solutions that satisfy user needs and improve business efficiency. Develop and deliver end-user training in a variety of media. Act as a gift policy resource for gift submitters. Provide comprehensive analysis and summary of meetings, requests, or issues to all levels of constituents, adapting the message appropriately to different audiences as they relate to Centralized Gift Processing. Perform user acceptance testing (UAT) for new or updated applications to meet tight deadlines. Guide end-user through UAT. Work as part of the Advancement Services team supporting fundraising activities at UC Davis. Analyze gift, biographical, and other types of data in Advance for accuracy and patterns of error. Improve data integrity by designing and participating in manual cleanup projects. Monitor and verify data and participate in setting standards for data entry/format. Work with schools, units and colleges to merge systems into Advance.

Apply By Date

January 5, 2025 at 11:59 p.m.

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree or an equivalent combination of education and experience.
• Experience analyzing business needs, system resources, and end-user need to improve existing data entry and input processes, including understanding and enforcing data standards.
• Experience to function effectively in an environment of changing priorities, conflicting demands, and highly fluid organizational structures.
• Experience working with confidential records.
• Demonstrated self-motivation and problem-solving skills.
• Demonstrated effective communication and interpersonal skills, including diplomacy and flexibility to work effectively with management, vendor, staff, and external parties.

Preferred Qualifications

• Experience in not-for-profit or fundraising environment managing small to mid-size projects.
• Experience in one or more of the following areas: accounting, financial reconciliation, large complex database structures, Advance Web.
• Awareness, knowledge, and skill in applying diversity, equity, and inclusion principles, with a strong commitment to fostering a diverse and safe workforce through collaboration and effective teamwork with a broad range of department and campus constituencies.
• Skills to analyze and synthesize statistical data and create detailed and complicated reports and their respective charts, graphs, and mapping. Skills to develop report specifications from customer requirements and develop reports that represent the data.

Key Responsibilities

• 70% - Gift Review and Gift Process/System Support
• 20% - Data Quality Maintenance and Testing
• 10% - Training and Documentation Support

Department Overview

Development & Alumni Relations (DEVAR) provides leadership in building enduring public trust, understanding, and support for UC Davis and its mission of teaching, research, and public service. DEVAR provides leadership, coordination and support services to help the university meet its mission of research, teaching and service by building philanthropic support and executing approved fundraising programs that support the university's highest priorities and initiatives.

Department Specific Job Scope

Advancement Services provides centralized data services to departmental staff and to departments campus-wide for Development Activities. Services provided include gift administration, providing data/information and reports, data analysis, procedures development, and user documentation and training. Advancement Services is the office of record for the alumni, donors, and potential donor related information for the University of California, Davis.

POSITION INFORMATION

• Salary or Pay Range: $29.69/hour - $52.20/hour
• Departmental Budgeted Pay Range: $29.69/hour - $33.00/hour, commensurate with experience.
• Salary Frequency: Biweekly
• Salary Grade: Grade 20
• UC Job Title: DATA SYS ANL 1
• UC Job Code: 007197
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift Hours: M-F, 8am-5pm
• Location: 202 Cousteau Place (COUS202)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• H1-B Eligible: No
• This position is hybrid (mix of on-site and remote work): This position is based in Davis, CA and may be eligible for flexible work arrangements, including a hybrid schedule.

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Never 0 Hours
• Loud noise levels - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Microwave/Radiation - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

After an initial onboarding period, the position is eligible for a hybrid schedule of M-W remote and Th/F office. Work occasional overtime. Work in close quarters. The division of Development and Alumni Relations (DEVAR) embraces and values diversity, equity, and inclusion (DEI). We are committed to employing and retaining a diverse workforce and have programs and policies in place to ensure all employees can succeed regardless of race, color, national origin, religion, sex, gender expression, gender identity, gender transition status, pregnancy, physical or mental disability, medical conditions, genetic information, ancestry, marital status, age, sexual orientation, citizenship or service in the uniformed services, including protected veterans. In acknowledgment of historical and current injustices faced by marginalized members of our global UC Davis community, we are firmly committed to supporting our Principles of Community and applying tenets of diversity, equity, and inclusion into every aspect of our everyday work and organizational culture.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• The duties or functions of this position include the handling of cash (or cash equivalents)
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks