Program Assistant II

Bilingual differential for qualified candidates.

SUMMARY

The Program Assistant II provides general administrative, reception, clerical support, and assistance with client and data program tasks, such as answering phones, greeting/welcoming clients, preparing electronic reports, filing and copying.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Opens and closes office.
• Greets clients and visitors in person and on the phone.
• Compiles and runs reports from various sources including Welligent, surveys and other program documentation.
• Maintains supplies, such as forms, photocopy paper, etc.
• Types memos, letters and other correspondence.
• Completes mailings of programs materials.
• Represents the Agency in interactions with parents and other clientele.
• Establishes and maintains a safe and constructive environment for the children.
• Demonstrates knowledge and sensitivity to cultural differences.

POSITION REQUIREMENTS

• Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits OR maintains reliable transportation to attend all appointments, meetings or perform miscellaneous tasks as required in the position.
• Bilingual English/Spanish required.
• Computer literate; word processing, spreadsheets and data entry
• Detail oriented; high level of accuracy.
• Oral and written communication skills
• Excellent Customer Service skills.
• Organized; ability to manage several tasks simultaneously.
• Flexible and enthusiastic; demonstrates initiative.