Patient Accounts Team Lead

TEKsystems
$24.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Chesapeake
Dec 21, 2024
Patient Accounts Team Lead Location: Chesapeake, VA Experience Level: Expert Employment Type: 6 month contract to hire (permanent) Salary: $24-26hr based on experience Hours: M-F between 7am-5:30pm (full 8 hour shift) Job Description: The Patient Accounts Team Lead is responsible for the supervision and troubleshooting of billing and follow up issues that arise from patient accounts, for the daily, weekly, and monthly reporting in the areas of billing, follow up, cash posting, etc., and for acting as the liaison between the patient accounts department and outsource vendors. Essential Duties and Responsibilities These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned. Ensure effective and efficient work flow of the department Assist Patient Accounts management in the training and orientation of all new employees Prepare daily, weekly, and monthly reports that track the progress of the department's billing, follow up, and cash posting areas Complete special projects and analysis as assigned in a timely manner Maintain an extensive understanding of various insurances/requirements and stay abreast of changes Submit electronic and paper claims to appropriate insurance payers Follow up in a timely manner on unprocessed and/or unpaid claims until resolution is reached by working work queues Make phone calls, use the internet, or send emails per payer specifications to follow up on claims in question Enter and analyze information in billing system to record action in clear concise manner Ensure that all documentation is clear, concise, and to the point, but contains enough information for understanding of work performed and actions needed Ensure that the appropriate documentation, correspondence, emails, etc. are scanned into accounts for accurate documentation of work performed and status of the account Accurately post payments and adjustments as appropriate per billing and payment policies and procedures, payer explanation of benefits, and management guidelines Research credit balances to resolve accounts Understand and use the department computer system in an effective and proficient manner Benefits of this Role: * Weekly paychecks * Great benefits including medical and dental * Employment with a stable and reputable company Required experience: * EPIC, AR Follow Up in an acute care/hospital setting (5 years) or 2 years of Team Lead Billing experience Additional Skills & Qualifications: Associates or Bachelors Degree Required Must be willing to obtain Certified Patient Account Technician (CPAT) at contract to hire date. Pay and Benefits The pay range for this position is $24.00 - $26.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chesapeake,VA. Application Deadline This position will be accepting applications until Jan 3, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.