CMMS Application Support Analyst -Full time Detroit Campus

Henry Ford Health System
United States, Michigan, Detroit
Dec 31, 2024
Conducts business requirements reviews and independently formulates logical statements of business requirements . May participate in joint application development sessions. Analyzes and revises existing system logic difficulties. May make suggestions for problem solutions or software enhancements. Partners with business process experts to learn and understand problems with software. May perform as a business analyst. Provides ongoing operational and technical support for the Computerized Maintenance Management System (CMMS) application and provides technical oversight of applicable reporting systems and processes. The position has responsibility for continuous improvement and development, data query and validation, reporting functions, technical writing including procedures and workflows, and operational training on applications associated with CMMS operations. Routinely interacts and collaborates with multiple departments including Clinical Engineering, Plant Operations, Culinary, various IT departments, project management, and operations personnel in support of the CMMS technology and data management. Works closely with leadership to ensure continuous improvement and innovation in order to maximize utilization of system capabilities. EDUCATION/EXPERIENCE REQUIRED: Bachelors degree. Five (5) years applicable work experience. Previous application and database support experience. MS Excel/Access/Word/PowerPoint/Outlook/Visio. SQL experience, preferred. Experience with CMMS, preferred. Able to communicate in a professional, courteous and effective manner (written and verbal). Able to problem solve and trouble shoot application matters in a fast paced environment. Able to develop and maintain strong working relationships with key clients, vendors and staff. Able to lead and/or participate in task groups to define, develop, document, communicate, and implement process improvements and initiatives. Understanding of desktop computer hardware and software configurations on a range of computing platforms including desktops, laptops, tablets, etc. Familiarity with standard concepts, practices, and procedures as they relate to operating systems, and networking. Organized and safety conscious. This position will support On Core Clinical Trials Management System utilization with legacy Ascension sites for both oncology and non-oncology research teams. Previous clinical trial experience required. Ability to multitask and adapt to changing environments. Additional Information Organization: Henry Ford Medical Group Department: Clinical Trials Office Strateg Shift: Day Job Union Code: Not Applicable