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Moodle Application Specialist

Massachusetts General Hospital
United States, Massachusetts, Boston
185 Cambridge Street (Show on map)
Jan 06, 2025
Summary
Participates in the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Will also assist in the training and support of end users.

Does this position require Patient Care?
No

Essential Functions
-Assists with the documentation of business requirements and the translation of those requirements to functional specifications for the software application.

-Assists with the development and execution of testing plans and other software quality assurance tasks.

-Trains end users on the operation of software applications. Assists with the development of end user documentation.

-Provides ongoing support of the software applications by identifying and resolving issues, escalating as needed for timely resolution.

-Provides high quality, customer-focused services.

-Runs reports and performs other tasks associated with the ongoing operation of the software environment.

Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Related IT experience, ideally in healthcare IT environment 0-1 year required

Knowledge, Skills and Abilities
- Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
- Ability to document workflows and business processes.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Problem-solving skills.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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