Patient ACCESSIBILITY PROGRAM MANAGER

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The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read more here!

Our patients come from all over the world - and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. YOU belong here.

What awaits you:

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  Hybrid role requiring onsite visits as necessary or for training purposes.

  
  

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  Regional travel to various Johns Hopkins entities (at least quarterly)

  
  

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  Room for growth!

  
  

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  Outstanding team in a diverse work environment!

  
  

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  Medical, Dental, and Vision Insurance.

  
  

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  403B Savings Plan w/employer contribution.

  
  

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  Generous Paid Time off & Paid holidays!

  
  

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  Employee and Dependent Tuition assistance benefits!

  
  

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  Health and wellness programs and MORE!

  
  

As the Patient Accessibility Program Manager, you'll:

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  Be responsible for ensuring the organization's adherence to Section 504 of the Rehabilitation Act and discrimination elements of Section 1557 of the Affordable Care Act.

  
  

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  Serve as the lead for the administrative and operational aspects of the patient accessibility compliance program.

  
  

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  Conduct facility audits, develop policies and procedures and deliver appropriate training to staff to ensure compliance with the Rehabilitation and the Affordable Care Acts and other applicable laws and regulations.

  
  

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  Track compliance with the Americans with Disability Act (ADA), Section 504 of the Rehabilitation Act and other laws and regulations relating to individuals with disabilities.

  
  

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  Develop and facilitate an operational system for tracking and delivering on patient accommodation needs.

  
  

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  Manage and respond to patient grievances related to accessibility concerns.

  
  

What you'll bring:

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  8+ years' experience in healthcare administration, or the area of disability and accessibility services and ADA/504 compliance.

  
  

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  2+ years of project management experience.

  
  

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  Master's degree in health administration or disability/accessibility services. Or law degree.

  
  

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  Experience with employees, patients, and visitors with disabilities.

  
  

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  Knowledge of ADA/504/1557 and all other disability and accessibility laws, and regulations and best practices, pertaining to employees, patients and visitors preferably in a healthcare environment.

  
  

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  In-depth knowledge of key legislation (Rehab Act, ADA, state regulations) related to disability and of the functional impact of various disabling conditions.

  
  

About us:

Salary Range: Minimum 43.50 per hour - Maximum 69.60 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.