Sales & Business Development Manager

JOB TITLE: Sales and Business Development Manager

DEPARTMENT: Sales & Marketing

REPORTS TO: Chief Operating Officer

POSITION SUMMARY: The Sales and Business Development Manager plays a pivotal role in driving sales and business development efforts, with a focus on product line diversification opportunities and strategic sales growth. Reporting to the Chief Operating Officer, the incumbent will be responsible for developing and executing strategic sales engagement plans, fostering customer relationships, and achieving sales targets aligned with the company's mission and goals. The Sales and Business Development Manager will play a leadership role focused on planning and directing all the aspects of sales and marketing including new customer acquisition and existing key account management by performing the following duties:

ESSENTIAL FUNCTIONS:

• Participates and contributes to the development, execution and achievement of the company's overall strategy as set by the Senior Leadership Team.
• Responsible for the definition and execution of a sales plan for business development within desired markets in alignment with company strategy.
• Directly supervise inside sales, customer service, and marketing to ensure company sales and marketing initiatives are synchronized with the company strategy and sales engagement plan.
• Define a Market Feedback Assessment (MFA) plan through customer surveys or other mechanisms that allow Capewell to measure and rapidly respond to a customer concern or trend.
• Develop a company tradeshow engagement plan with a corresponding budget and represent the company at conferences, trade shows, and networking events.
• Implement an inbound lead generation program.
• Initiate and cultivate relationships with current and new customers. Initiate re-engagement with historical customers.
• Research and qualify new aerospace and defense markets for domestic and global expansion.
• Responsible for setting the sales goals and managing the opportunity pipeline.
• Manage specific product lines effectively.
• Meet or exceed the company bookings budget and other agreed sales metrics.
• Acquire comprehensive knowledge of Capewell's history and product lines.
• Gain proficiency in Capewell's sales and customer service process.
• Become a champion with our ERP system, utilizing "Visual" and "Smart Views" effectively.
• Participate actively in day-to-day communications concerning Aerial Delivery and EDD products, owning the Voice of the Customer (VOC) throughout the quote-to-cash process.
• Provide support and guidance to marketing and customer service personnel.
• Provide support to colleagues with daily inquiries and client outreach.
• Foster a success-oriented and accountable environment within sales.
• Improve sales funnel management.

EDUCATION, EXPERIENCE and SKILLS:

• Bachelor's degree in business administration, Marketing, or a related field.
• Proven experience in sales, marketing, and business development.
• Experience with domestic and global sales.
• Strong knowledge of the DOD B&P process (bid and proposal).
• Strong familiarity and use of B&P capture management including Pipeline weighting process and discipline. Strong understanding of sales strategies and customer relationship management.
• Excellent communication and interpersonal skills.
• Demonstratable success as an individual contributor and as a manager/mentor.
• Strong leadership ability and experience leading high-functioning teams.
• Experience building scalable management processes without suffocating innovation/speed.
• Implementing user-friendly systems that will allow tracking and accountability.
• Proficiency in Microsoft Office Suite and CRM software.
• INDUSTRY Experience:
  
  
  
  • Aerospace & Defense Manufacturing
  • Technical Sales
  • Aerial Delivery
  • Engineering
  • Original Equipment Manufacturer
  • Distribution
  • Precision Machining
  
  
  
  

General Competencies:

This individual should have as many possible traits required to succeed in this position:

• High levels of intelligence, analytical strength and conceptual ability.
• Strong presentation and team management skills.
• The ability, and willingness, to set and communicate demanding standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals' capabilities and development needs, and the combination of firmness and likability that all good leaders possess.
• Decisiveness, when necessary, coupled with a willingness to seek input and build consensus as much as possible.
• Unquestioned honesty and integrity; also, loyalty to colleagues and to the organization, and the ability to inspire loyalty.
• A very high level of energy and commitment, combined with enthusiasm and a positive attitude.
• Excellent writing and speaking skills; this individual must communicatecomplex ideas and information clearly and concisely.
• Outstanding planning and organization skills.
• Good strategic instincts and long-term vision; the ability to address big-picture issues and detailed, day-to-day management concerns.
• Attention to detail required to deliver accurate data, information and reporting on time and to budget.
• Ownership and accountability, of their department, and the company.
• Work ethic required to do what it takes to get the job done, and invest the time required to deliver on key responsibilities.

Travel Requirements: Travel is required based on business needs. Candidates should be prepared for regular travel as necessary to fulfill job responsibilities.

Other Duties: Other duties as assigned by Management

This position does not require personal protective equipment except on the shop floor where Safety Glasses are required by all.

An employee in this position must be a U.S. Person, as defined by U.S. export control laws.

This position/job description is for reference and guidance only and is subject to change at any time.

Note: An individual with a disability will be considered qualified for any position in which the person can perform the essential function of the position with or without reasonable accommodation. All essential functions incorporated in this description may be subject to reasonable accommodation.

EOE All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, or protected veteran status.