Shipping Lead, Wholesale

Hi, we're Stumptown. We're a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.

This position is an intricate part of the operations team and will be responsible for fulfilling all duties related to Wholesale Shipping. The Shipping Lead will work closely with the Production, Logistics, and Customer Support teams to ensure orders are being fulfilled in a timely manner while maintaining high quality standards. The position is also responsible for ensuring all orders are shipped out accurately and on time.

• Demonstrate care and patience when packing boxes, ensuring that bags don't break in transit.

• Develop and maintain a working relationship with UPS drivers and representatives.

• Maintain an even demeanor while dealing with shipping deadlines and any emergencies that arise.

• Assess shipping tasks for each day and complete them in order of importance; multi-tasking and adjusting on short notice.

• Work with Production Planning Lead and Production Manager as needed to fulfill orders while maintaining bagged inventory accuracy.

• Ensure each order is properly shopped, fulfilled, and labeled for pick-up by UPS at 4 pm.

• Communicate with members of Stumptown's Customer Support team and Accounts Receivable with any order issues in a timely manner.

• Work closely with the Distribution and Logistics Managers to order and maintain inventory for shipping supplies (boxes, tape, labels, etc.).

• Utilize the EOD checklist to maintain a clean and organized work space to comply with food safety protocols.

• Maintain a clean and organized work space each day in the shipping area.

• Work a flexible schedule during holidays.

• Help distribution and production teams as needed.

• Other duties as assigned.

• None

• At least one-year experience working in a shipping department or environment.

• Forklift training and daily operation mandatory

• Strong organizational skills.

• A demonstrated passion and enthusiasm for coffee.

• Excellent communicator both written and verbal.

• Excellent time management skills.

• Intermediate experience with Google docs, Ship Manager and ERP systems such as Microsoft Dynamics 365 a plus.

• Carry weight, lift - frequently moves materials weighing up to 50 pounds. Weight greater than 50 pounds will be mitigated with a lifting partner or device

• Stooping-bending body downward and forward by bending spine at the waist

• Repetitive motion using the hands, wrists and forearms

• Standing in place for several hours

• Work is performed in a warehouse environment

• The work environment can be noisy

• Temperatures can be variable in the work area

• Pay Transparency Notice: Pursuant to 2022 NYC Local Law 32, the pay rate for an external hire for this role is $22.50/hr.

At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at jobs@stumptowncoffee.com or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.