Operations Support - Brea, CA

Maersk Agency USA, Inc.
parental leave, paid time off, 401(k)
United States, California, Brea
Jan 09, 2025
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. The Operations Support - Domestic role is responsible for assisting the manager with daily planning and monitoring of the overall finance operations of paid transportation. Work closely with warehouse staff and provide support for hauler settlements. ESSENTIAL FUNCTIONS: Review, audit billing. Resolve billing issues with Operations. Receive, research, process, track hauler ATD's. Receive, review, process, track store claims. Process hauler settlements as assigned. Research, resolve hauler settlement discrepancies. Receive, review, process, track hauler advance requests. Track hauler bad debt. Organize and maintain supporting documents related to hauler settlements. Monitor and maintain each assigned hauler. Maintain hauler files and trackers. Communicate with relevant corporate personnel at all levels. Other duties and tasks assigned as requested. High Volume Data Entry Assist with customer service issues as they arise. Follow-up with Operations with billing related issues. SKILLS/COMPETENCIES: Experience with freight forwarding or dispatch Excellent computer and communication skills Detail Oriented Able to multitask in a high-paced environment Strong verbal and technical written communication Highly organized and detail-oriented Proficient in Microsoft Office Suite Able to type 35+ wpm minimum Comfortable multi-tasking and prioritizing tasks without guidance Excellent time management Ability to work under pressure EDUCATION: High School or equivalent required EXPERIENCE: Previous warehouse experience preferred - 1 years' experience PHYSICAL REQUIREMENTS: This position requires standing and walking for extended periods of time. Position requires employees to frequently stoop, kneel, crouch, use hands, reach, bend and lift objects above their head. Employees must be able to regularly lift/move up to 50 pounds unassisted and use pallet jacks and forklifts. COMPANY BENEFITS: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! PAY RANGE: $21-$25/hr Schedule: Monday through Friday 8:00 am to 5:00 pm Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.