New

Patient Service Specialist II

Sarepta Therapeutics
United States, Massachusetts, Cambridge
215 First Street (Show on map)
Jan 11, 2025
Why Sarepta? Why Now? The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership positions in Duchenne muscular dystrophy (DMD) and limb-girdle muscular dystrophies (LGMDs), and we currently have more than 40 programs in various stages of development in gene therapy, RNA and gene editing. In 2023, we launched our fourth therapy and the first ever gene therapy to treat Duchenne. We're looking for people who see unlimited potential in themselves and who are motivated by an unwavering commitment to patients. What Sarepta Offers At Sarepta, we care deeply about all the people in our community and believe in the importance of supporting them in all aspects of their lives. We aspire to maintain a culture that acknowledges people bring their whole selves to work, and we will strive to help everyone in our community integrate their work and personal lives while maintaining productivity. We are committed to offering a range of benefits and work-life resources designed to support people in the following areas: Physical and Emotional Wellness Financial Wellness Support for Caregivers For a full list of our comprehensive benefits, see our website: https://www.sarepta.com/join-us The Importance of the Role The Patient Service Specialist II supports Duchenne Muscular Dystrophy patients and families as a member of the Patient Services Team. Paired with a Case Manger(s), the Patient Service Specialist II supports the team through data updates to patient records, tracking case status, set-up of new patient referrals and patient outreach. The Patient Service Specialist II will learn and master all skills of Case Management. The Opportunity to Make a Difference Provides patient intake support (checks documents, enters patient data to CRM and attaches appropriate documents to patient case) Works with Case Managers and Senior Case Managers to initiate patient outreach. Participate in a structured case management/reimbursement training led by teammates and demonstrate learned skills. Acts as a backup/floater to the case management team as necessary. Supports SareptAssist telephone line by handling incoming communications. Understands and adheres to Sarepta Compliance/HIPPA regulations in every aspect of the job. Position may require some travel. More about You BA/BS preferred or HS diploma with relevant experience in rare disease. 3+ years of case management experience in a related field preferred. Strong computer skills including knowledge of Microsoft Office Suite Strong listening, verbal, and written communication skills Highly interested in supporting patients and families Must enjoy working in a fast-paced, innovative environment. Must be flexible, proactive, friendly, empathetic, efficient, and a team player. Embraces continuous learning/seeks knowledge. Thrive as a self-starter who proactively senses and responds to problems and opportunities; able and willing to learn and react quickly. What Now? We're always looking for solution-oriented, critical thinkers. So, if you're comfortable with ambiguity and candor, relish challenging yourself, and place kindness and integrity at the forefront of how you approach your peers and work, then we encourage you to apply. #LI-Hybrid #LI-TR1 This position is hybrid, you will be expected to work on site at one of Sarepta's facilities in the United States and/or attend Company-sponsored in-person events from time to time. The targeted salary range for this position is $76,000 - $95,000 per year. Sarepta is making a good faith effort to be transparent and accurate around our hiring ranges. The salary offer is commensurate with Sarepta's compensation philosophy and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. Candidates must be authorized to work in the U.S. Sarepta Therapeutics offers a competitive compensation and benefit package. Sarepta Therapeutics is an Equal Opportunity/Affirmative Action employer and participates in e-Verify.