Medical Receptionist (Physical Medicine and Rehab)

Park Nicollet is looking to hire a Medical Receptionist to join our Physical Medicine and Rehab team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

This area will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.

We are seeking an enthusiastic and patient-centered Medical Receptionist with excellent customer service skills to join our Physical Medicine and Rehabilitation team! Our team focuses on helping patients who are limited by neurological and/or musculoskeletal conditions. We seek to provide them with non-surgical, non-pharmaceutical methods to manage pain and restore function.
Patient interaction includes face-to-face scheduling in clinic and telephone communication. Requires the ability to work as part of a team, helping to coordinate scheduling across multiple sites and departments. Coordinate prior authorization needs for scheduling approval. Independent paperwork and filing responsibilities.

Medical Terminology or Medical Assistant background preferred but not required

Work Schedule:

M-F 8:30am - 5pm

Required Qualifications:

• Education, Experience or Equivalent Combination:
  
  
  
  • 6 months related experience
  
  
• Knowledge, Skills, and Abilities:
  
  
  
  • Accurate computer/keyboarding skills required.
  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
  • Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
  
  

Preferred Qualifications:

• Education, Experience or Equivalent Combination:
  
  
  
  • Some medical background preferred.
  
  
• Licensure/ Registration/ Certification:
  
  
  
  • NA
  
  
• Knowledge, Skills, and Abilities:
  
  
  
  • Strong verbal and written communication skills
  • Human relations sensitivity and customer service skills
  • Listening and telephone etiquette skills
  • Medical terminology knowledge desirable
  • Comfort in asking patients for copays and race collection.
  • Ability to promote and maintain good patient relations and patient confidentiality.
  • Ability to work in a fast-paced and structured environment.
  • Ability to sit for long periods of time.
  • Ability to key for long periods of time.
  
  

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!