Scheduling Coordinator- Digestive Care

Regions Hospital has a full-time opportunity for a Scheduling Coordinator to join our team in Digestive Care!

This role provides exceptional customer service to patients and visitors in the Digestive Care Center. Some of the responsibilities in this role are as follows:

• Performs clerical/receptionist appointment scheduling for all gastroenterology patients.
• Facilitates communication between staff, patients, families and care providers, between the unit and other hospital departments.
• Prepares and maintains patient records, performs data entry into the computerized patient information system; serves as a resource to medical staff regarding hospital protocols.
• Consistently and accurately schedules endoscopic procedure and ambulatory clinic appointments for the Digestive Care Center
• Refers requests for orders to the nurse through the use of messaging in Epic
• Assembles patient admission and discharge paperwork
• After discharge sends patient documents to Health Information Management
• Consistently and accurately enters patient information into Epic

Work Schedule: 0.70 FTE (28 hours/week). Monday-Friday. Day hours

Minimum Qualifications:

• Minimum 1 year previous clerical and/or customer service experience
• Scheduling Experience

Preferred Qualifications:

• Degree in health care field
• Previous experience in Ambulatory care setting and using Epic

Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.