Business Analyst-Tech

We're Hiring: Business Analyst - Tech (Hybrid) at Consumers Credit Union!

Lake Forest, IL | Hybrid (2-3 days onsite)
Great Place To Work Certified

Are you ready to make an impact at a company that truly values innovation, collaboration, and growth? Consumers Credit Union (CCU) is looking for a Business Analyst - Tech to join our team! This unique hybrid role blends business analysis and quality assurance work, with a focus on supporting our evolving CRM platform.

If you enjoy solving complex problems, driving continuous improvement, and working across departments to deliver better member experiences, this could be the perfect fit for you.

What You'll Do

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  Partner with stakeholders to understand business goals, gather and document system requirements.

  
  
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  Develop and execute test plans, document issues, and lead QA activities for new and enhanced systems.

  
  
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  Identify and recommend improvements to current business processes, with a strong focus on efficiency and automation.

  
  
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  Maintain technical documentation, status reports, user guides, and training resources.

  
  
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  Design, enhance, debug, and run automated test cases across web, mobile, and desktop platforms.

  
  

Qualifications

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  2+ years' experience in business analysis, quality assurance, or similar tech-focused roles (5+ years in lieu of degree).

  
  
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  A solid understanding of QA methodologies and experience testing software.

  
  
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  Strong communication skills-both verbal and written.

  
  
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  Familiarity with database security management, code migration, database change management and data management through various stages of product development life cycle.

  
  
• Experience with desktop and server operating systems, including MS Windows, SQL Server, and Office products.
• A collaborative mindset and track record of working with cross-functional teams.
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  Bachelor's Degree in Computer Science, Engineering, Math, or a related field is preferred.

  
  

Work Schedule & Location

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  Hybrid/flex schedule-2-3 days onsite at our Lake Forest, IL office, the rest remote.

  
  
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  Candidates must live within 90 miles of zip code 60045.

  
  
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  Full-time role (40+ hrs/week), typically Monday-Friday, 8 AM - 5 PM.

  
  

Compensation & Benefits

Budgeted amount for annual salary is $76,838. Position is eligible for an annual bonus opportunity.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

For more information about benefit offerings, please visit our careers page: https://www.myconsumers.org/about/what-we-do/careers

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4 billion in assets and serves more than 260,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.