Client Service Representative

Spectraforce Technologies
United States, Florida, Miami
Apr 10, 2025
Job Title: Client Service Representative Duration: 2 months Assignment Location: 600 Brickell Ave Unit 2400, Miami, FL 33131 Shift/Hours: 40hours/week, Monday - Friday, 8:30am - 5pm EST Work Model: Fully onsite Summary: Contractor will assist with servicing clients by responding to inquiries about the bank's products and services. Communicates with retirees regarding products and services. Tasks & Responsibilities: Training will be included when candidates are brought onboard. Training includes Classroom training, Online courses, Job shadowing, Q & A time, listen to live calls, Call Certification. Answer calls from of our clients. Responds to the inquiries by providing the requested information or referring the inquiry to the appropriate area for resolution. Perform administrative/data entry tasks. Researches and resolves inquiries and communicates resolution to appropriate parties. Qualifications: Excellent Communication, need to be professional and well spoken. Experience in client servicing environment, taking back-to-back phone calls is a huge plus. Good writing and typing skills. Ability to learn multiple computer applications to complete work. Must have experience with Microsoft Office and Excel. Position is offered by a no fee agency.