General Purpose Oversee fleet maintenance operations and manage vehicle maintenance programs ensuring they are executed in an efficient, safe, compliant, and cost-effective manner. Provide leadership and coordinate and direct supervisor and employee activities engaged in servicing and repairing equipment and vehicles assigned to the company. Job Duties and Responsibilities
- Plan, manage, and monitor preventive maintenance and repair programs for all company vehicles
- Monitor and direct the shop's operational performance and efficiency; take action to redirect activities appropriately to ensure that all repair/maintenance work is performed in a safe, efficient, and timely manner
- Verify all jobs are performed to the highest levels of quality and professionalism, meeting 3A or quality standards, and holding personnel accountable to this standard
- Write up estimates and work orders and oversee the shop's planning/scheduling of work. Report to management on shop performance, fleet performance, and costs; implement procedures for process improvement and efficiencies
- Review and make recommendations on scope of work and specifications for major procurements related to fleet maintenance
- Perform justification and life cycle cost analyses; perform trend analyses for various vehicle performance and maintenance issues and related expenses
- Support and contribute to the development and success of warranty and policy programs for recovery of expenses
- Be a direct contact for customers, always responsive to their needs and schedules
- Assist in the development and implementation of standard operating procedures for vehicle maintenance using known best practices
- Coordinate with the shop supervisor to monitor and control inventory, supplies, and equipment levels; maintain levels as required to assure completion of all work orders without delay
- Assist in the direction of departmental activities in budget cycle requirements
- Assure timely and assertive responses to inspection findings, working closely with company safety and DOT compliance managers
- Assist in the development and leadership of short-and-long-range planning activities covering all aspects of fleet maintenance operations
- Establish or assist in the establishment of programs, policies, and procedures to attract, develop, and retain a competent and motivated workforce, including but not limited to recruiting, hiring, training, performance management, counseling, grievances, and appeals
- Maintain advanced knowledge of brakes, electrical systems, suspensions, and structural components of tank trailers and the direct repair and maintenance of
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Education and Experience
- High school diploma or equivalent and 5 to 8 years of experience in fleet maintenance (diesel engine, heavy equipment repair) coupled with supervisory experience
- Technical degree in the diesel engine, heavy equipment repair industry preferred
- Management experience preferred
- Certification and/or License - ASE T Master Certified preferred; Certified Automotive Fleet Management (CAFM) Financial Systems, CAFM Risk Management, and CAFM Information Management preferred; commercial driver's license preferred
Knowledge, Skills, and Abilities
- Thorough knowledge of safe working practices, DOT, OSHA and other federal and state regulation
- Knowledge of and skill with Microsoft Office Suite and company computer systems
- Knowledge of principles and practices of supervision, training, and personnel management
- Knowledge and understanding of the financial and budgeting functions of an organization
- Able to perform root-cause problem solving
- Able to communicate clearly and effectively, both verbally and in writing
- Able to demonstrate strong customer service orientation
- Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
- Able to handle multiple tasks simultaneously
- Able to collaborate and encourage employee engagement; able to coach, develop, engage, and retain a team of employees
- Able to handle challenging or conflict situations with tact and professionalism (i.e., conflict resolution skills)
- Able to adapt to changing organizational and operational needs; able to lead others through change
- Negotiation skills (vendor agreements)
- Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
|