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Card Services Specialist I- Temporary

Cadence Bank
United States, Mississippi, Tupelo
Apr 12, 2025
Description Primary Purpose: The Credit Card Specialist is responsible for payment exception processing, payment research, monetary adjustments, and credit balance refunds for both commercial and consumer credit card accounts. *This is a temporary role while one of our employees is out on leave* Principal Duties and Responsibilities: Payment exception processing Payment research Monetary adjustments Credit Balance Refunds Email distribution from the Credit Card central email address Overdraft Protection research Rewards Enrollments Cross check of re-aged accounts Credit Balance Refund Report Ensure quality standards and daily processing deadlines are met Perform other related duties as assigned by Supervisor Job Specifications: (Knowledge, skills, and abilities normally required for competent performance in the job) High school education and 1-2 years related work experience in bank operations Ability to work in a fast paced environment meeting deadlines and production goals Detail oriented Excellent oral and written communication skills Must be a self starter and excel at time management Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)