Care Manager

Spectraforce Technologies

United States, Florida, Miami

May 06, 2025

Title: Care Manager

Duration: 3 Months (Contract to Hire)

Location: Remote - North Miami Prefer Miami/ Dade (Region 11)

Face to face visits | 80%/30% | Max 50 mile radius

Position Purpose: Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder.

Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs
May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources
Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders
Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members
Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs
Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services
Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs
Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
Performs other duties as assigned
Complies with all policies and standards

Candidate Requirements
Education/Certification	Required: Social Work- LCSW/LMHC license active in Florida	Preferred: N/A
Licensure	Required: N/A	Preferred: N/A
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: 2 years' Peds experience Nice to haves: Bilingual preferred BH high plus because of diagnosis needed in some cases Experience with electronic medical records Basic Excel skills Disqualifiers: Performance indicators: Case by case for metrics: performance based, expected high documentation of calls Best vs. average:
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Pediatrics - Minimum of 2 years
2	Microsoft - Excel (must be able to use filtering)
3	Computer Savvy

Position is offered by a no fee agency.