Business/Systems Analyst

This position has primary responsibilities in the areas of course and curriculum management and the graduate degree audit (PeopleSoft Academic Advisement module) and is a member of the Catalog & Curriculum Management team. The BA2 is the professional Business/Systems Analyst for the Academic Advisement/Graduate Planning and Audit System (GPAS) - degree audit encoding, performing business or systems process analysis, functional design, testing, troubleshooting, updating, data analysis, and implementation. This position also serves as the primary on course and curriculum management - course equivalencies, pre-requisites, and course setup. Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor.

Work Environment: Remote/Hybrid

JOB DUTIES:
Course and Curriculum Management (50%)

• Review new and updated course proposals in the catalog & curriculum management system, Coursedog.
• Update course information (course equivalencies, course prerequisites, and topics) in the student information system, PeopleSoft.
• Provide course/class enrollment support and troubleshooting when enrollment issues/errors arise.
• Design and run queries that check for anomalies in course/class data and/or procedural drift.

Degree Audit Production Support and Maintenance: (50%)

• Translate University and programmatic degree requirements and academic policies into encoding of degree audits for graduate and professional careers.
  Work closely with collegiate and departmental staff to gather and analyze requirements while providing feedback on appropriate solutions.
• Support and maintain the degree audit system - PeopleSoft Academic Advisement
  Develop and utilize test protocols and test cases for Academic Advisement to ensure quality
  control.
  Develop and utilize PeopleSoft Query Manager and/or SQL Developer for data gathering and data integrity.
  Assist with technical upgrades, ongoing maintenance, and the continuous improvement of the Academic Advisement GPAS Planner, GPAS degree audits, and GPAS exceptions system.
• Document, update, and improve procedures, user guides, and business process guides involving all aspects of Academic Advisement.
• Provide user support for college and departmental staff through direct support, training, and quarterly user group meetings.
• Apply and integrate knowledge of university business processes with new and innovative applications to maximize the delivery of services to support degree progress and clearance.

Required Qualifications

• Bachelor's degree with at least two years of professional relevant experience or a Master's degree.

Preferred Qualifications (Core Competencies)

• Experience with a student information system (PeopleSoft preferred).
• Experience with a degree audit system.
• Experience with a curriculum management system (Coursedog preferred).
• Ability to work independently and as part of a team.
• Working knowledge of requirements definition techniques.
• Development experience with SQL or another programming language.
• Strong conceptual, analytical, and problem solving skills.
• Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.
• Ability to sufficiently understand and analyze data to recognize data anomalies and problems and suggest corrective actions.

The mission of Academic Support Resources (ASR) is to make a positive difference in students' lives. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better equipped to serve and represent our University community by ensuring our culture values differences and individuality.
The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving/analysis, development, leadership, teamwork, and customer service. The Office of the Registrar (OTR) manages all aspects of current and historical academic records. As stewards of the University's academic records, we ensure accuracy and integrity, protect student data, and enforce the standards set by University policies and procedures, and state and federal laws. OTR is made up of two primary pillars: Academic & Student Services (records & enrollment and service operations) and Enterprise Application Services (catalog & curriculum management, non-credit registration, and data quality & reporting). All serve as a resource for students, faculty, and staff.

Pay Range: $68,000 - $75,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).