Sales Development Rep I

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

As an Inbound Inside Sales Lead Generation I Representative, you will drive demand for our organization's products and solutions in a variety of ways in a variety of ways including incoming calls, emails and chat functions. You will further qualify leads that have been generated by marketing by engaging with IT decision makers across large and regional enterprise companies to discuss their telecommunications
business needs and initiatives through a BANT (Budget, Authority, Need, Timing) qualification process where you will schedule a future conversation with our sales team for quoting and furthering the sales conversation.

* Process inbound calls from potential Lumen customers as well as new business while providing outstanding customer service

* Interact with customers via chat functionality to address business needs

*Engage in outbound calling efforts for follow up, lead reengagement and rewarming

* Interact with IT decision makers in medium/large size businesses that have engaged online showing interest in Lumen's product offerings
* Have a BANT (Budget, Authority, Need, Timing) qualified discussion to introduce the prospectto Lumen and uncover additional needs
* Develop a broad understanding of the Lumen portfolio of solutions/products, communicate thevalue proposition, deliver elevator pitches and key messaging as needed to progress theconversation and improve conversation/meetings percentage
* Set up a future conversation with the sales team and the prospect based on your efforts
* Additional touches through email and social media outlets
*Track productivity to ensure funnel progression

*Route calls to additional departments as needed

Bachelor's degree in Business, Marketing, or related field OR Highschool Diploma and 2+ years of call
center, lead generation, inside sales or other related experience
* Baseline knowledge in technology, specifically telecommunications, cloud, and or security.
* Strong communication, written and presentation skills
* Anxious to learn and grow professionally.
* Coachable and can easily take direction
* Proficiency with MS Office (Word, Excel)
* Working knowledge of Salesforce is preferred

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$37,296 - $49,728 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$39,165 - $52,217 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$41,034 - $54,705 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

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