Senior ServiceNow Developer

Job Title: ServiceNow Developer

Location: DMV Area

Status: Hybrid- 2 days on site per week

Employment Type: Full-Time

Clearance Level: Top Secret

Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)

Certification: One of the following certifications is required

- CAD - Certified Application Developer

- CTA - Certified Technical Architect

- CMA - Certified Master Architect

Experience: 5+ Years of experience

Salary Range: $120,000- $170,000

Benefits: Competitive salary and bonus structure, Comprehensive health insurance, 401(k) with company match, Generous PTO, and remote work options.

Application: Apply here or on our Careers Page @ Careers - Metronome (wearemetronome.com); email your resume to R.Derring@wearemetronome.com. Recommend this job and share with a friend.

About Metronome:

We are a leading tech company that provides unique technical solutions with skilled teams of clear pros. We aim to be a spark that ignites passion for our customers and each other. Our company, our teams, and our people are sparks. Our passion and energy ignite those we interact with and spread like wildfire. It's not a lofty dream or an overstatement. It's a fact. It's also our purpose. Check out our website at Home - Metronome (wearemetronome.com)

Job Overview:

We are looking for a skilled ServiceNow Developer to join our team. The ideal candidate will have extensive experience in designing, developing, and maintaining solutions within the ServiceNow platform. You will be responsible for core system configuration, developing new solutions, optimizing existing ones, and supporting various business needs.

Required Skills

Key Responsibilities:

• Design, configure, and develop custom ServiceNow solutions, including ITSM, ITOM, ITBM, HRSD, and Service Catalog.
• Maintain and enhance core ServiceNow modules (Service Catalog, Asset, IRM, Discovery, etc.).
• Develop and maintain integrations between ServiceNow and third-party systems via REST/SOAP APIs.
• Use Flow Designer to improve service catalog offerings and automate workflows.
• Provide technical design guidance, troubleshoot issues, and ensure platform optimizations.
• Participate in all phases of the SDLC: requirements gathering, design, development, testing, and deployment.
• Collaborate with stakeholders to understand business processes and provide ServiceNow-based solutions.
• Maintain knowledge of platform updates and contribute to system upgrades.
• Draft and document technical test plans.

Qualifications:

• Minimum of 5 years' experience as a ServiceNow Developer or Admin.
• Strong expertise with JavaScript, HTML, CSS, and REST/SOAP APIs.
• Experience in core ServiceNow modules (Service Catalog, Asset, SAMP, IRM, Discovery, Service Mapping).
• Experience with ServiceNow platform administration and customization.
• Experience with Flow Designer, Workspaces, and UI Designer is desirable.
• Ability to work independently and collaboratively with cross-functional teams.
• Excellent written and verbal communication skills.

Preferred Skills:

• Knowledge of ITIL frameworks and Agile methodologies.
• Experience with automation tools, advanced scripting, and ServiceNow reporting.
• Familiarity with Microsoft Office suite and version control tools.
• Strong customer service mindset and problem-solving abilities.