Senior Director of Quality Operations

Job Description:

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Job Summary:

Responsible for the strategic management and implementation of system and quality management functions to ensure compliance with relevant federal, state, and other applicable regulations. Typically direct the process of review and approval of procedures, job plans, validation plans, operational trials, training implementation plans, and/or internal processes and functions. May manage quality review, process improvement activities, review and approval of corrective action plans, and effectiveness checks, including monitoring and reporting. Typically serve as a quality representative on committees and trials. May support external inspections and internal audits and assessments. May serve as designee for division head. Provide support, development, and/or leadership guidance to all volunteers.

Key Responsibilities:

• Perform evaluation and review of quality systems. Identify, evaluate, and recommend strategic changes to business processes.
• Direct quality management functions, activities, and processes.
• Develop, implement, and maintain the activities of quality systems.
• Oversee the development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products/services.
• Typically serve as a quality advisor to senior management.
• Has unit-specific responsibilities within the scope of the job.
• Establish policies appropriate for the function. Interpret and recommend modifications to company-wide policies and practices.
• This position will cover the Midwest to the West Coast. Will be working PST hours.

Qualifications:

• Bachelor's degree required.
• Minimum 10 years of related experience or equivalent combination of education and related experience required.
• 7 years of supervisory or management experience.
• May require broad knowledge of scientific and medical issues, and extensive knowledge of relevant regulations.
• Detailed knowledge and understanding of QA methods, philosophies, and practices.
• Travel: Some travel may be required.

The salary range for this position is (CA): $175,000-$185,000 per year.

Note that American Red Cross salaries are aligned with the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year, based on the type of job and tenure
• Holidays: 11 paid holidays comprise six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights