Education Manager
Job Summary Oversees the administration and operations of health profession education programs which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation. Develops, prioritizes, and implements strategies that improve program quality, processes, and compliance.
Manages a health professions education program through organizing and delegating to team to design, conduct, and evaluate teaching and learning activities, scheduling, core competencies, assessment and evaluations. Plans and leads implementation of program improvements. Operational or program results can affect overall organization-wide performance and reputation.
Working closely with the Chief Administrative Officer. The Manager of Education Programs supervises and oversees all programmatic areas within Otolaryngology including medical student education, ACGME residencies, fellowships, and non-ACGME programs); visiting professors & scholars, summer interns/volunteers/affiliates, GME observerships, and all educational programs for Otolaryngology.
The incumbent will demonstrate initiative, resourcefulness, and problem-solving skills in applying a detailed knowledge of responsibilities, functions, and the underlying management structure of the department. The incumbent acts on behalf of and makes decisions within the prescribed limits of authority of the Chief Administrative Officer.
The Education Manager is responsible for the daily oversight and supervision of the ACGME (Accreditation Council for Graduate Medical Education) accredited residency program in Otolaryngology - Head and Neck Surgery, as well as four fellowships in Laryngology, Facial Plastics & Reconstructive Surgery, Pediatrics, and Head & Neck Cancer). This leadership position is responsible for the continued growth of these programs. The Manager partners with program directors, faculty, and GME (Graduate Medical Education) office in the School of Medicine to ensure compliance with University policies and procedures, compliance with the ACGME as well as any other certifying bodies (Board of Otolaryngology - Head and Neck Surgery, American Head and Neck Society). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $69,700 - $149,900 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The UCSF Department of Otolaryngology-Head and Neck Surgery (ONHS) at the University of California, San Francisco is a recognized leader in clinical care, research, and education. The Department of ONHS consists of 9 clinical divisions performing ~83,000 procedures including General Otolaryngology; Pediatric Otolaryngology; Head & Neck Oncologic Surgery & Endocrine Surgery; Laryngology; Otology/Neurotology, & Skull Base Surgery; Rhinology & Sinus Surgery; Facial Plastics & Reconstructive Surgery; Sleep Surgery; and Audiology. Outpatient and inpatient clinical activities are performed across 7 sites across the SF Bay area - Mt. Zion, Mission Bay, Benioff Children's Hospital Oakland, Zuckerberg San Francisco General, San Francisco VA, Redwood Shores, and Berkeley Outpatient Clinic. The Department of OHNS also consists of 5 research laboratories with ~$11M in sponsored research revenue in FY24/FY25 - Coleman Memorial Laboratory, Speech Neuroscience Laboratory, Epstein Laboratories, Head & Neck Cancer Research, and Skull Base and Cerebrovascular Lab.
The department consists of approximately 50 faculty members and 105 non-faculty academic and staff employees, including postdocs, visiting scholars, clinical volunteers, emeritus faculty and staff volunteers, 25 residents & 4 fellows, with a total annual budget of ~$44 million. The department has experienced rapid growth and has increased faculty by >20% in the last year. Additional recruitment and lab expansions are planned over the next three years. Required Qualifications
- Bachelor's degree in related area and / or equivalent experience / training.
- Minimum of 3 years of related experience
- Minimum of 1 year of Lead/Supervisory/Manager experience
- Ability to recruit faculty and integrate learners which requires high-level planning and coordination skills.
- Working knowledge of educational software and technologies to promote a wide-range of teaching and learning goals.
- Verbal and written communication skills to operational and learning concepts, actively listen, persuade, advise, and counsel.
- Ability to solve problems and suggest solutions through critical thinking process.
- Effective communication skills with peers, learners, faculty, and other education program coordinators / managers.
- Proficient in ability to prioritize effectively to meet deadlines in a complex, challenging environment. Ability to organize assigned staff and unit operations in an efficient and effective manner.
- Proficient skills in training and guiding employees on site-specific administrative and operational processes. Demonstrated ability to motivate and inspire staff to improve center services.
- Working knowledge of department, organization, HR and university policies and processes. Working knowledge of relevant industry federal, state and local laws and regulations including national accrediting organizations and state and federal licensing and regulatory offices.
- Working knowledge of assigned program requirements and curriculum.
Preferred Qualifications
- Master's degree in related area preferred
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 004387 HEALTH PROFNS EDUC SUPV 1 Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Additional Shift Details M-F 8 - 5 |
University of California - San Francisco Campus and Health
Apr 30, 2025