Thrift Store Manager

Job Title: Thrift Store Manager

FLSA Status: Full Time - non-exempt
Reports to: Envoy In-Charge

Schedule: Monday-Friday 8 am-4:30 pm OR Tues-Sat 8 am-4:30 pm
Supervises: Assistant Store Manager & Clerks/Sorters

Rate of Pay: $20/Hour

Closing Date: 06/15/2025

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The Thrift Store Manager is responsible for the operational success of the Thrift Stores and Warehouse Operations of the Sheridan Corps. This includes management of personnel, property, marketing, store set-up, back-room processing, bulk "rag" sales, transportation of Target salvage merchandise, and all production and retail operations.

Duties and Responsibilities

• Directly supervise the assistant store manager to develop a culture that accurately reflects the values of The Salvation Army and maximizes profitability.
• Coach all store personnel on how to stock, display, and discount merchandise according to The Salvation Army policies & procedures and best practices.
• Oversee store security, banking functions, IT, POS register operations, and sales reports.
• Make regular sales reports to the Envoy In-Charge, highlighting trends and making suggestions.
• Regularly inspect the building and grounds and regularly meet with staff to promptly report facilities or employee issues to the Envoy In-Charge.
• Train the assistant manager and ensure the training of all staff (paid, AARP, and volunteer) in guest/customer relations.
• Ensure the store and production spaces are clean, neat, organized, and safe.
• Attend staff meetings as scheduled. Lead store staff meetings as needed.
• Assist the Envoy In-Charge in preparing the store and warehouse sections of the annual budget and staffing table.
• Supervise the production (clerk-sorters) and Target transportation teams to ensure the store is stocked for maximum profitability.
• Oversee the sale of bulk items, including clothing bales to maximize profit and conform to Salvation Army policies, procedures, and best practices (duty of Warehouse Specialist).
• Ensure efficient processing of items with proper pricing, tagging, rotation, and all other related processes that contribute to a well-run thrift industry (duty of Ass. Manager and Clerk/Sorters).
• Ensure all equipment and vehicles are safe and well maintained.
• Assist in developing and evaluating marketing and advertising to ensure maximum profitability.
• Perform other duties as assigned.
  
  
  
  • This description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The Store Manager may be requested to perform job-related responsibilities as well as any other tasks not stated in this position description.
  
  
  
  

Education, Experience, Skills, Qualifications

• Education/Experience
  
  
  
  • proven success in retail management (thrift store management a plus) Preferred.
  • High school graduation or equivalent required.
  
  
  
  
• Driving
  
  
  
  • A minimum age of 21 (for insurance provision) and possession of a valid in-state driver's license is required.
  • An MVR will be processed every year in accordance with The Salvation Army's policies.
  
  
  
  
• Background Check
  
  
  
  • Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.
  
  
  
  

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.