Office Clerk

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job: Office Clerk

Status: Full-Time

Salary: $18.00-$19.00 per hour

Perks: Full Medical/ Vision/,Dental Benefits, Retirement /403b option, Life Insurance, & more.

Location: Mesa Silvercrest in Mesa, AZ.

Responsibilities:

JOB SUMMARY:

• Responsible for performing office and reception functions in a Silvercrest housing facility.
• Supports Property Manager in the day-to-day administrative duties such as answers telephones, greet residents and visitors, maintains files and filing systems, responds to resident inquiries all according to established TSA procedures and/or HUD requirements.
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  Answer telephone,

  
  
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  Answer basic resident applicant questions,

  
  
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  Ability to remain calm during emergencies.

  
  
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  Assisting tenants ,family members, caregivers, medical personnel, vendors, and guests by answering various questions and directing to the appropriate Dept./Staff member.

  
  
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  Ability to multi-task a high volume desk.

  
  
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  Must have excellent communication skills.

  
  
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  Access and utilize internal software "Onesite" to submit work orders.

  
  
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  Print and distribute work orders & notices for facility repair(s).

  
  
  

Must have high level of interpersonal skills to handle sensitive and confidential situations. (preferred)
Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work. (preferred)
Knowledge of basic office skills, such as answering phones, filing, faxing, sort mail, and knowledge of use and operation of standard office equipment. (preferred)
Strong organizational skills and problem-solving skills (preferred)
Ability to communicate professionally and accurately, both verbally and in writing (preferred)