Assistant Dean of Students

• Primary role in the management of the Office of Dean of Students' response to students' needs during crises or other life events that are affecting student persistence and retention
• Implements proactive case management strategies to intervene and provide ongoing support for an assigned caseload of students, including those with significant or compounding academic, financial, or personal challenges, as well as students for which previous interventions by the academic unit have been unsuccessful.
• Provides leadership and guidance to Care Manager staff in the delivery of care and support services to students; manages a comprehensive approach to addressing distressed students that implements case management, developmental theory, and best practices in student care.
• Leads weekly Care Team meetings, gathering key campus stakeholders, tracking student cases and critical incidents, and serving a primary role in management and follow up of these incidents.
• Acts as a resource and liaison to members of the University community on matters pertaining to student wellbeing and students in distress; collaborates with the Dean of Students to provide regular education, training, and information on these topics to the community.
• Exercise independent judgement on when to intervene, manage or escalate student and campus safety matters; notify leadership of crises, threats, and other concerns as they relate to student safety and well-being; complete required reporting and referrals to the Behavioral Intervention Team, Care Team, Student Conduct office, Title IX, and the Bias Response Team.
• Assist in the review, tracking, and management of requests to the Student Emergency Fund; work alongside Dean of Students staff to address urgent financial concerns, including for basic needs.
• Serves in the Dean on Call rotation to address emergent student issues outside of business hours.
• Ability to prioritize student issues and needs and keep timely documentation and case notes of progress in Maxient, Ellucian Advise, and other university platforms.
• Manages an operating budget and assists supervisors with budget projections and funding proposals.
• Demonstrates cultural sensitivity and competence in working with diverse students, staff, families, and community members.
• Understand and follow FERPA, HIPAA, and other relevant laws and regulations, and uphold the highest standards of confidentiality.
• Performs other duties as assigned.

• Master's Degree
• Five (5) years of experience in Student Life, counseling, case management, or crisis intervention.
• Knowledge of Relevant Laws and Policies including but not limited to FERPA, Title IX, Clery Act, VAWA, ADA/504, etc.
• Interpersonal, conflict resolution, and cross-cultural communication skills.

• Excellent public speaking and interpersonal communication skills.
• Knowledge of and willingness to learn and work with technology related to student information systems.
• Knowledge of student programming, student services and activities; and community service programs.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
  
  

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.