Forensic Quality Assurance Manager

• Ensures conformance with accreditation standards.
• Designs, administers, and monitors the Proficiency Testing Program and evaluates results when available.
• Coordinates and conducts quarterly internal audits of laboratory operations culminating in a yearly audit, reports the results of such, and maintains records.
• Creates the Management Review Report and oversees the management review meeting.
• Assists with oversight of the Laboratory Information Management System (LIMS) system which includes knowing how to create new Crystal reports, updating current reports, and contacting the company for assistance when needed.
• Reviews, develops, and authorizes the Quality Assurance Manual, additional discipline specific Standard Operating Procedures and discipline specific training manuals.
• Serves as subject matter expert. Identifies training needs, educates staff, delivers trainings and creates and maintains training materials and records for all personnel. Creates and maintains personnel records.
• Coordinates with American National Standards Institute National Accreditation Board (ANAB) for yearly assessments to maintain accreditation and provide necessary documentation to ANAB for review.
• Oversees and maintains safe laboratory conditions.
• Performs case file audits as needed.
• Investigates discrepancies, performs root cause analysis, coordinating the resolution of discrepancies, writing up corrective action reports, maintaining records, and keeping up to date on any chances that result from the process.
• Coordinates and/or conducts investigations of quality issues and reports to lab management on the performance of the management system and any need for improvement.
• Conducts forensic analysis as required.
• May supervise staff, prioritize and assign work; conduct performance evaluations; ensure staff is trained; and make hiring, termination, and disciplinary recommendations.

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Required Licenses/Certifications:

• Valid North Carolina Driver's License

After the closing date for this position, applications will be viewable for the Sheriff's office. To check on the status of your application, please contact the NHC Sheriff Office Recruitment team at (910)798-4165.