Collections Technician II

Job Description:

Responsibilities

1. Perform whole blood collection procedures, including allogeneic, autologous, directed, therapeutic and mini-mobile.

2. Perform standard collection tasks such as, drive set up/function checks, donor reaction care, collection set labeling, discontinuing (disengagement), post-collection donor care and post-collection blood processing.

3. Operate ARC vehicles as required, including load, set up, maintain and tear down supplies and equipment.

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Scope

Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization.

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Qualifications

Education: High school diploma or equivalent required.

Experience: Medical assistant or phlebotomy training preferred.

Management Experience: N/A

Skills & Abilities: Ability to work on a team. Customer service skills including effective verbal communication and public relations required. Basic computer skills desirable. Applicable local licensure if required by state directives. A current valid driver's license and good driving record required. Previous truck and/or bus driving experience desirable. Note: Collections Staff hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Minimum height of 60 inches is required to ensure the ability to safely operate a cargo van or large truck.

Travel: Limited, but may be required.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

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Physical Requirements

Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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