Supervisor, Value Stream Support

Job Description Summary

Job Description

Major accountabilities:

• Master Data -Set up and perform complex local And global master data set up And establish process, guidelines, business matrix and SLA time lines in in GxP environment in adherence to Novartis compliance.
• Be Subject Matter Expert in the assigned area of work -Support data collection and reporting of KPIs -Logistic, WAndD -Responsible that all logistic processes are proceed in a timely, high quality, efficient and effective manner and in full compliance with all laws and supply chain management policies and procedures.
• Identify and drive continuous improvement projects.
• Ensure material availability in line with the approved production plan.
• Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management.
• Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management.
• Own, in ERP System, MRP relevant data and materials technical specifications and ensure no Purchase Orders are past due in the ERP System.
• Management of purchased item Complaints/Returns to supplier.
• Management of purchased item Complaints/Returns to supplier.
• Provide a load-balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs.
• Control and follow-up of supplier's service level indicators: Quality OTIF, lead-time violation.
• Lead action plans to achieve supplier delivery performance targets and drive for continuous improvement.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) -Provide guidance and system support for returns, rebates and credit/debit notes -Define and decide on priorities for physical deliveries in collaboration with other functions (e.g. LEX) for 3rd party customers and cross divisional supplies -Act as SPOC for escalation issues for assigned customers -Influencing and connecting relevant stakeholders to speed up (system) issue resolution -Material Planner -Ensure management of daily MRP exception messages And appropriate follow up.
• Provide a load balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs.

Essential Requirements:

• Bachelor's degree, required.

• Strong leadership and decision-making skills.
• Minimum of 5 or more years of manufacturing leadership experience in a regulated medical device or pharmaceutical environment.
• Strong management, communication, and organizational skills.
• Possess a continuous process improvement mindset with the ability to effectively lead and manage change.
• Strong verbal, analytical, interpersonal and presentation skills.
• Experience with SAP S4/Hana
• Microsoft Office Skills required.

Preferred:

• A four-year degree in business management or engineering, preferred.
• An advanced degree such as an MBA is a plus.

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The pay range for this position at commencement of employment is expected to be between $77,000 and $143000 per year; however, while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Skills Desired