HR Service Center Representative I

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Richardson
1001 East Lookout Drive (Show on map)
Jun 06, 2025
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary BASIC FUNCTION HCSC is looking for a dynamic individual to join its HR Operations team! Under supervision this position is responsible for providing timely and accurate service to customers (primarily active employees) by assisting in processing HR documents, i.e. benefit, salary, and status changes. Providing information on a wide range of human resources programs and services (via phone, chat, AskHR cases) and by the expeditious referral of more complex issues and sensitive inquiries to the appropriate area for resolution including, but not limited to, benefits, leaves of absence, payroll, HR policy, training, work life programs, etc. NOTE: This is NOT a remote role and there is a mandatory six to eight week training session where in-person attendance is required. Relocation will not be offered, sponsorship is not available ~ JOB REQUIREMENTS High School diploma or GED. 9 months customer services or administrative support experience in a corporate environment. 6 months experience utilizing MS Office software packages, i.e., Word, Excel, PowerPoint, Workday, etc. 10-key calculator experience and an aptitude for math. Experience utilizing email. Service oriented and has desire to serve the customer. Clear and concise verbal and written communication skills. High degree of confidentially. Organized and detailed oriented. Team player in a high paced team environment. Ability to handle high stress and high volume situations where time is of the essence. PREFERRED JOB REQUIREMENTS Advanced experience utilizing the Workday platform. NOTE: This is NOT a remote role and there is a mandatory six to eight week training session where in-person attendance is required. Relocation will not be offered, sponsorship is not available ~ #LI-TP1 Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range$17.75 - $27.83