-
The Position
-
This recruitment will close once we reach 100 applicants Qualified applicants will be notified only if they are selected for the interview process. The Position The City of Carlsbad, Library & Cultural Arts Department is recruiting Library Technicians to support library services at the Carlsbad City Library on Dove Lane. The scheduled work hours for Library Technicians will vary and may be distributed over all hours the Carlsbad Libraries are open, including evenings and weekends. Our Organization Carlsbad is a full-service city with over 1,200 employees and a five-member City Council. Daily operations are handled by an appointed city manager and a leadership team of department directors who work collaboratively to deliver the city mission of providing exceptional services for all who live, work and play in Carlsbad. The Library & Cultural Arts Department is supported by an annual budget of $14.2 million and 197 employees working out of three main locations. The Community This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of 115,000. It offers a great climate, beautiful beaches, lagoons and abundant natural open space. World class resorts, family attractions, well-planned neighborhoods, a diverse business sector and a charming village atmosphere combine to create the ideal California experience. You Belong in Carlsbad The City of Carlsbad embraces and recognizes the vital relationship of an inclusive, engaged work environment and innovative excellence. An equitable and inclusive work climate comprises personal experience, values and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal. We encourage you to fill out a Job Interest Card to be notified of new positions in your area of interest as soon as they post.
-
Key Responsibilities
-
Under the direct supervision of a Circulation Supervisor, this position supervises and performs a variety of administrative, clerical and customer service duties associated with day-to-day circulation activities at an assigned location. Circulation comprises (but is not limited to) checking materials out to library patrons, checking materials in, reshelving materials, and handling patron library accounts.
Provide exceptional customer service while representing the City of Carlsbad and Carlsbad City Library Assist patrons in person, via phone, or via computer-based systems at a service desk or self-checkout Process library card applications, issue library cards and provide patrons with replacement library cards Explain library rules, policies and procedures to the public as required Collect and process fees for lost or damaged library materials Perform clerical duties Sort and shelve library materials Troubleshoot basic problems with machinery such as a book sorter Direct the workflow of others including reviewing work for accuracy, compliance with procedures, and assigning work as needed Perform library opening and closing duties Deliver library materials between branches via city-owned vehicles Perform other duties as assigned
-
Qualifications
-
Passionate about libraries and serving the public Possess excellent customer service and written/verbal communication skills Ability to work cooperatively with the public and colleagues Compassionate when working with clientele with diverse backgrounds Ability to maintain privacy and confidentiality Ability to work independently while managing multiple tasks with attention to detail Proficient working with mobile devices and computers, including the internet, online databases, and Microsoft Office software Possess a clean driving record and valid California driver's license
-
Experience & Education
-
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would qualify.
Physical Requirements
Able to operate equipment including, but not limited to, some that may require rapid adjustments such as computer keyboards and terminals, printers, and photocopiers Able to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use Able to perform frequent downward or upward flexion or turning of the neck, fine finger dexterity and grasp to manipulate keyboard, telephone, writing instruments, papers, books, manuals and reports Able to stand, bend, stoop, squat, kneel, climb, reach at and above shoulders and twist at the waist Able to safely lift and carry up to 40 pounds Able to safely push heavy book carts up to 60 pounds Position will require brief periods of exposure to the outdoors in all seasons and weather
|