Communications & Engagement Coordinator

Job Title: Communications & Engagement Coordinator

Location: Hybrid (U.S.-based - with a minimum of two days per week in the Stamford, CT office)

Employment Type: Full-Time

Department: College - Strategic Communications and Engagement

Reports to: VP, Strategic Communications & Engagement

About the Role

Are you a skilled communicator with an appreciation for international education? AIFS Abroad is seeking a Communications & Engagement Coordinator to help us tell the story of our academic programs and international experiences to university partners, global organizations, and internal stakeholders.

This is a partner-facing role (not student-facing) focused on creating clear, compelling content that bridges academic rigor with strategic storytelling. You'll translate complex academic and programmatic content into clear, compelling messaging for faculty, staff, and institutional partners.

As part of our team, you'll develop content strategies that reflect the AIFS Abroad brand, support internal training, and showcase the value of our study abroad, internship, and customized programs. Success in this role requires strong research skills, excellent writing, and the ability to think creatively about how to communicate with diverse, professional audiences. If you're passionate about global education and know how to deliver thoughtful, research-driven content, we'd love to hear from you.

The annual salary for this position ranges from $55,000 to $60,000, depending on qualifications and experience.

What You'll Do

As our Communications & Engagement Coordinator, you'll be focused on these key areas:

1. Digital Presence

• Audit and manage content across platforms like Terra Dotta, Via TRM, and GoAbroad.
• Keep partner-facing program listings up to date, on-brand, and visually appealing.
• Organize compelling images, integrate testimonials and stories to create engaging content.

2. Academic Engagement

• Manage and maintain course and program information in internal and external databases.
• Support curriculum alignment projects and help communicate academic outcomes clearly to partners.
• Collaborate with various teams to compile academic resources and overviews.

3. Partner Content Development

• Write and edit content tailored to faculty, advisors, and global partners.
• Develop brochures, guides, and internal training materials.
• Assist with proposal management software, assist with template updates, and help intake custom content requests.

4. Internal Communications & Training

• Support internal training initiatives, onboarding, and knowledge sharing.
• Integrate communications across internal systems, utilizing Microsoft and Hubspot tools.
• Assist with developing internal guides, supporting documentation, and providing updates.

Required Skills & Qualifications

• 1+ year of professional experience (communications, marketing, or higher ed a plus)
• Excellent written and verbal communication skills with attention to detail
• Strong organizational and project management skills
• Proficiency in Microsoft Office Suite and Microsoft 365 (Teams, SharePoint, OneDrive)

Preferred Qualifications

• Experience with study abroad CRMs or databases (Terra Dotta, Horizons, Via TRM)
• Familiarity with brand consistency and visual design principles
• Basic HTML knowledge and an eye for formatting
• Experience using HubSpot, SurveyMonkey, or Excel for data and reporting
• Previous exposure to international education or higher ed communications

Why AIFS Abroad?

AIFS Abroad is a leader in international education with a mission-driven culture focused on academic excellence and global citizenship. You'll join a collaborative, passionate team dedicated to creating meaningful educational experiences.

Apply Today!

If you're a thoughtful communicator with a knack for systems and storytelling - and you're excited to help shape how our global programs are understood by partners and institutions - we'd love to hear from you.

Equal Opportunity Employer: AIFS /AIFS Abroad provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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