Business Analyst Team Leader

Imagine being part of a company where your growth is valued, and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 390,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

Investing in You:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters:

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.

Financial Security:

• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Job Summary:

The Business Analyst Team Leader manages and mentors a team of Business Analysts who gather, analyze, and validate business needs, serving as system experts across various internal software applications. This working leader acts as the primary liaison between business units and technology teams, driving system enhancements for optimal performance. They consult with Senior Management on software solutions, align resources, oversee project management using Agile methodologies, and coordinate with vendors and internal teams to implement, test, and optimize system updates and improvements.

Essential Functions, Duties, and Responsibilities:

• Leads and supervises a team of Business Analysts.
• Elicits business requirements from business users and subject matter experts.
• Defines and documents requirements and analyzes and prioritizes the requirements.
• Writes functional specifications.
• Leads the development of common standards and tools.
• Follows agile delivery methodologies in writing user/technical stories with acceptance criteria mapped to test cases, facilitating scrum calls, and prioritizing backlog(s).
• Manages business partner and outside vendor relationships and expectations by developing a communication process to keep all parties current on project results.
• Supports and aligns efforts to meet business partners' needs.
• Consults with and provides expert opinion to Senior Management on new software under consideration for internal deployment.
• Consults with business units in understanding and implementing system functionality to improve and streamline their operation.
• Stays current with business partners' needs and strategies by utilizing formal and informal written communication methods to communicate updates and findings to diverse audiences.
• Provides leadership to team members and peers by collaborating with others, articulating ideas and viewpoints to senior management, peers, and others, identifying and initiating projects, managing resources, resolving issues, and holding oneself and the team accountable for results.
• Collaborates closely with developers, data scientists, and technology partners to implement solutions and provide necessary guidance to testers during the QA process.
• Serves as a liaison between the business units and Information Technology.
• Acts as a subject matter expert on selected software applications; supports the business units and coordinates application support with the vendor and internal resources.
• Partners with business units to specify test procedures and controls for new software applications or solutions, including releases, hotfixes, and upgrades. Prepares test data, analyzes test results, and documents test outcomes for review and final approval by the business units.
• Conducts effective progress evaluation and suggests areas for improvement in internal processes, along with providing solutions.

Qualifications:

• Bachelor's degree or equivalent combination of education and business analysis experience required.
• Five (5) years in a business analyst position or a position providing varied analytical data preferred.
• Two (2) or more years' experience working on large-scale technology projects involving cross-functional and technical teams preferred.
• Two (2) or more years' experience mentoring and leading other Business Analysts preferred.
• Prior experience in User Interface/User Experience (UI/UX) design and best practices is desired.
• Prior experience working with Agile Delivery methodologies (Scrum, Kanban) is desired.
• Prior experience working with modern DevSecOps tools (i.e., Atlassian Products, Azure DevOps) is desired.

Competencies:

• Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity, and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
• Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is typically moderate. Occasionally, employees may need to work in areas where there is a risk of electrical shock.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.