Item Processing Specialist

Old National Bank has been serving clients and communities since 1834. With approximately $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Salary Range

The salary range for this position is $17.00/Hr. - $22.00/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

We are currently seeking an Item Processing Specialist who is responsible for processing deposits, loans, and general ledger transactions utilizing an image-based system. You will perfect transactional data and monitor multiple input and output channels as well as create and track output files. This position provides support to all banking centers and assists in trouble shooting issues with check scanners and the image capture software. The Item Processing Specialist is responsible for building and transmitting image cash letters to correspondent banks and reconciles incoming files from all deposit channels. Will prepare and submit posting files to the core system for nightly processing, and archives records of all reports for audit purposes. This position is also responsible for the accurate and timely escalation of all Item Processing production issues.

This position will serve as a key partner to the Banking Centers, Client Care and all departments within Operations. This position will also focus on aligning our policies and procedures to ensure our clients and team members have a consistent experience. All positions are equally important to the overall success of the Item Processing Department and Old National Bank as a whole.

Hours

Monday - Friday 10:00am to 6:30pm

Key Accountabilities

Execution:

Key and balance incoming transactions from the front line and back office
• Assist in resolving routine and complex issues including out of balance transactions
• Ability meet daily deadlines
• Monitor transactions and make Regulation CC decisions
• Verify and prepare cash letters transmissions within established deadlines
• Ability to adapt to unpredictable volume
• Accurately log all incoming related communication and escalate when needed
• Primary focus is on daily deliverable of routine defined outputs and phone support for internal customers
• Maintain a working knowledge of written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description
• May be asked to coach, mentor, or train others

Continuous Improvement:

• Identify opportunities, make recommendations, and develop new workflows to improve productivity
• Works cross-functionally as required to drive initiatives and improve processes between multiple departments within Old National Bank
• Use information and data to identify any needs within the Item Processing Department

Expectations:

• Safeguards all confidential information for financial privacy and HIPPA compliance
• File necessary documents, coupons, and check storage
• Requires a high level of accuracy and the ability to perform well under pressure and meet critical deadlines
• Must be able to perform in a high paced atmosphere where deadlines must be met daily
• Provide back-up as assigned to other areas within Operations
• Must be a team player and always maintain a positive attitude
• Effectively interact with all diverse groups within the organization

Qualifications and Education Requirements

• High school diploma or GED required
• 1 - 3 years banking experience in a back-office operations environment preferred but not required
• Basic computer and typing skills, along with proficiency in 10-key is strongly desired
• Strong written and verbal communication is required
• Attention to detail
• Possesses the ability to work independently with minimal operating direction
• Ability to work flexible hours
• Knowledge of all check capture software and equipment preferred but not required
• Fiserv Signature knowledge preferred but no required

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition to fill a specific position

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!