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Director of Payroll and Timekeeping Operations

New York City Department of Transportation
$160,000.00 - $190,000.00
United States, New York, Manhattan
Jun 12, 2025

*** IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATES MUST BE SERVING PERMANENTLY IN THE TITLE OF ADMINISTRATIVE STAFF ANALYST OR BE ELIGIBLE UNDER THE 55A PROGRAM. PLEASE INDICATE THIS ON YOUR RESUME OR COVER LETTER.

The New York City Department of Transportation (DOT) Human Resources and Facilities Management Division is seeking a Director of Payroll & Timekeeping Operations. The Director will supervise a 25-person staff, report to the Executive Director of Personnel and Payroll, and will be responsible for the management of all functions of payroll & timekeeping for 6000 staff, duties including but not limited to the following:

Execute diverse functions such as: contractual increases, workers compensation time restoration, managerial lump sum and additions-to-gross (ATG) payments;

Data entry for various payroll events, report distribution and sorting and distribution of checks, refunds, and undistributed checks, W-2 and other form preparation and dissemination;

Develop uniform and consistent payroll/timekeeping policies, practices and procedures;

Disbursement, garnishments, benefits, and taxes consistent with federal and state wage and hour laws;

Manage the hiring, training, and performance of payroll/timekeeping staff; train field personnel and agency staff on CityTime and DCD procedures;

Comply with all comptroller, citywide, and agency directives related to payroll and timekeeping;

Ensure the implementation of new hires, transfers, promotions, terminations, and other personnel changes are accurate and timely;

Coordinate and monitor the activities related to employee inquiries concerning payroll/timekeeping matters;

Critically review and analyze current payroll procedures in order to recommend and implement changes leading to best-practice operations;

Coordinate and collaborate with DOT's Advocate, Legal, and Labor Relations offices on disciplinary, grievances and settlement cases;

Coordinate with OPA, CityTime and NYCAPS to resolve problems and address operational issues as they arise; remedy agency CityTime tickets and updates to organizational trees;

Perform periodic internal audits of various payroll/timekeeping areas and year-end wage and tax reviews; research and resolve errors and discrepancies;

Handle special projects as needed.

ADMINISTRATIVE STAFF ANALYST - 10026

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

Preferred Skills

7+ years experience supervising a payroll/timekeeping staff:
Proficient in the use of the City of New York's automated systems used to manage payroll, including but not limited to NYCAPS, PMS, PI, CHRMS, and PRISE
Comprehensive knowledge and understanding of payroll best practices, payroll regulations, and managerial lump sums
Ability to read, comprehend and interpret complex personal service contracts and collective bargaining agreements
Proven experience resolving complex payroll/timekeeping matters, evaluating risks, analyzing possible outcomes and making fact based decisions
Experience implementing policies and facilitating training
Ability to work independently and manage multiple projects and processes simultaneously
Proficient in Microsoft Office Access, Excel, and Word software applications
Excellent verbal and written communication skills including the ability to interact professionally with all levels in the agency
Strong interpersonal, leadership and management skills and the ability to maintain a high level of discretion and confidentiality
Willing to work additional hours when necessary to complete tasks within prescribed deadlines.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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