Manager Business Operations - PGA TOUR Events

The Manager, Business Operations - PGA TOUR Events is responsible for supporting all commercial operations within PGA TOUR Events including tournament revenue plans, communicating revenue management best practices, track event level progress against annual goals and support development of activation plans for PGA TOUR Official Marketing Partners.

This role will work closely with leadership to organize communication between the operative event division and inter department revenue leads across the PGA TOUR.

QUALIFICATIONS

• Bachelor's degree in Business, Communications, Sales, Marketing, Finance or other related field preferred
• Minimum 5 years of sales and event management experience, ideally in sports, media or hospitality
• Golf tournament sales or production experience preferred
• Prior experience with data analysis and business insights practices preferred
• Must possess strong Microsoft Office skills to include advanced Excel and PowerPoint skills
• Must possess strong writing and communication skills
• Ability to develop and implement detailed processes and protocols
• CRM (Salesforce) and Tableau experience preferred
• Ability to work both autonomously and in a team environment
• Thorough sales knowledge which includes prospecting, pre-qualifying, questioning, presentation, overcoming objections, conveying value proposition, listening, negotiating and closing sales

RESPONSIBILITIES/DUTIES

• Provide support for, and implement, various tactics that impact the overall management of PGA TOUR events Commercial revenue goals - which includes annual sales planning process for each event (and associated goal setting/tracking, product positioning & pricing strategy, sponsorship strategies, bi-weekly team update calls).
• Support leadership efforts to manage, communicate, and see through to completion PGA TOUR events business standards/protocols with each tournament sales lead (e.g. support of the Sales Inventory Margin Mix (SIMM) process)
• Assist with planning, coordination, and tracking, of annual event activation plans of all PGA TOUR Official Marketing Partner's; including assisting with development of annual Official Marketing partner activation plans, financial tracking and communicating status/results to both client and internal parties.
• Contribute to various revenue management projects such as future Presidents Cup host site planning/forecasts, SportsDigita resource development/management, non OMP multi-market consolidation and presentation.
• Together with Director, Business Operations, provide day-to-day subject matter expertise for tournament hospitality & activation dialogue with current or new OMPs developing their tournament strategies.
• Actively participate in and, at times, lead client facing meetings to discuss PGA TOUR events OMP programs, including but not limited to, activation services, hospitality programming, and post-tournament recaps.
• In collaboration with Director, Business Operations and internal PGA TOUR Corp. Partnerships team, work to identify and target potential new OMP partners to participate within an expanding portfolio of PGA TOUR events.
• Together with Director, Business Operations, proactively follow up with local tournament teams and Corporate Partnerships teams on status updates for contracts, new OMP deals, and Salesforce organization/tracking.
• Support Activation Services business unit expansion including support of new business presentations and reporting of results.
• Special projects or other duties as assigned.