Sales Support Specialist

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Sales Support Specialist.

Position Summary:

The Sales Support Specialist(s) will directly support the Construction division Account and Territory Managers by preparing sales quotations and providing other support as necessary.

Primary Responsibilities:

• Quote Preparation: Support the Construction Division sales team by preparing customer sales quotations utilizing the Web based Quotation System for customer inquiries of all quote types.
• Customer Relationship Management (CRM): Data entry of interactions and updates related to contacts and opportunities as needed to assist the sales funnel management process.
• Communication: Communicate directly with customers as needed to support the sales team in order to increase velocity in the sales process.
• Other: provide additional support to sales management and representatives which may include, but is not limited to: CRM support, reporting, data analysis, market research and development of sales presentations.
• Knowledge, Skills & Attributes:
• Strong interpersonal communication and customer service skills.
• Demonstrated ability to work effectively in a fast-paced sales environment.
• Strong organizational skills are essential to manage multiple tasks.
• Must be a self-starter, able to work independently with minimal supervision.
• Must be able to quickly learn product information and master usage of various software programs.
• Intermediate or advanced skills in Microsoft Office applications, including Word, Excel and PowerPoint.
• Caterpillar product knowledge is helpful, but not required.

Physical requirements:

• Must be able to lift a maximum of 50 pounds
• Must be able to use a PC up to 100% of working hours

Education & Experience:

• High School Diploma or GED required
• Associates or Bachelor's degree in a business discipline is preferred
• Three or more years of strong administrative support experience, demonstrating ability to quickly learn to use various computer systems is strongly preferred
• An appropriate combination of education, skills and experience will be considered

Why Join the Cleveland Brothers Team

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeast Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors. From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.

Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines, generators, and full truck service, all supported by our knowledgeable team of professionals. At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.