New

Executive Director, CBU Leader

Gentherm
United States, Michigan, Novi
Jun 19, 2025
At Gentherm, we say, "It's about the person." We're with you on a cold winter day when you turn on your heated seat and steering wheel or helping manage patient body temperature in the operating room, recovering room or intensive care units. We take a human approach with everything we do. As the global market leader of innovative thermal management and pneumatic comfort technologies for the automotive industry we embrace the opportunity to create and deliver extraordinary solutions that make meaningful differences in everyday life. We do this by improving health, wellness, comfort and energy efficiency. We embrace an entrepreneurial spirit and combine that with our global leadership to deliver results. Working at Gentherm provides you the opportunity to not only shape the future of the automotive and medical industries, but also influence your career throughout the company. You will be engaged, challenged and inspired by our team to deliver leading thermal technologies that positively impact lives around the world. EXECUTIVE DIRECTOR, CUSTOMER BUSINESS UNIT IMPACT and OPPORTUNITY The Executive Director, Customer Business Unit, is responsible to lead, guide, and direct a team to meet and exceed business targets by protecting existing revenue while sourcing growth opportunities and proactively anticipating sales trends and impacts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Growth of Customer Business Unit Drive profitable growth within business unit. Deliver growth targets as agreed with the Regional SVP & GM. Sell and increase product awareness across all product lines as defined by strategic plan. Own and present business case reviews with management as defined within DOA (Delegation of Authority). Ensure World Class Customer Satisfaction. Ensure Voice of Customer is communicated within Gentherm. Business Unit Leadership Effectively manage all direct reports in accordance with the Customer Business Unit. Create and update on an annual basis, a business unit strategic plan. Initiate, facilitate and ensure effective communications between the Commercial and Operational sides of our business units. Report and forecast business unit performance (top line sales and Business Unit Contribution) to senior management as requested. Business Unit Top Line Sales - Performance against forecast Maintain an accurate top lines sales forecast through the effective utilization of information available to. Effectively manage the commercial side of the business unit's direct and indirect sales organization. Forecast business unit and product line gross margins by category and monitor performance. OTHER DUTIES Business Unit Contribution Manage Sales budgets for assigned yourself and direct reports. Work with operational leaders to ensure on-time delivery and margin performance. Innovation Work with appropriate team members to foster product development initiatives. Work with operational leaders to bring innovations to market in a timely and effective manner. Foster Business Expansion strategies as appropriate that investigate markets and applications outside traditional markets and within core competencies while generating ROI business plans for development initiatives. Customer Trust Work with executive leadership to ensure the highest quality of customers service us delivered 100% of the time. Guide project management team members to coordinate and execute project installation, startup to bring our equipment on line and into production according to the customer's expectations. Proactively survey and monitor customer satisfaction. All other duties as assigned. MINIMUM QUALIFICATIONS Bachelor's Degree in Engineering, Marketing or related field with a minimum of eight years of relevant experience Proven ability to sell at the highest levels Ability to build and maintain relationships, negotiate contracts while actively seeking account growth Demonstrated leadership skills Demonstrated excellent analytical skills Demonstrated effective interpersonal communication and negotiation skills Strong Financial Forecasting and Planning Knowledge and experience using Sales Databases, SAP, and IHS Forecasting tools Ability to think beyond geographical/functional responsibility Solutions driven, proven track record of results PREFERRED QUALIFICATIONS Previous experience working with an OEM (Original Equipment Manufacturer) NICE TO KNOW TRAVEL: Up to 25% Local and Global LEADERSHIP RESPONSIBLITIES: Manages a team of 2-10 people Gentherm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability or protected veteran status.