Armed Security Professional - Front Desk - Financial Site

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Armed Security Professional - Front Desk - Financial Site in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions and more .

As a Front Desk Security Professional with Allied Universal at a prominent financial institution, you will be the first point of contact for all visitors and employees entering the location. Your primary responsibilities will include monitoring access, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. This is an armed post, requiring you to maintain a high level of professionalism and readiness at all times. You will utilize your customer service skills to assist guests and staff, respond to inquiries, and communicate important information as needed. At Allied Universal, we value teamwork, integrity, and a people-first approach, empowering you to make a positive impact every day while upholding our commitment to reliability and innovation in all security-related matters.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk of a financial institution location.
• Monitor access to the premises by verifying identification and/or credentials of employees, visitors, and vendors.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences as required by site procedures.
• Assist with emergency response activities as appropriate, including communicating with Allied Universal management and local authorities when necessary.
• Support a welcoming environment while helping to deter unauthorized access and/or suspicious activity at the front desk area.
• Communicate professionally and courteously with all individuals entering or exiting the location.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possess an Armed Guard Card or License; if not currently held, this is preferred.
• Experience with access control or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security-related training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.