Blood Donor Technician

Skills, Abilities, and Competencies Required

Donor Center Processes:

• Provides donor greetings, directs donors to read educational materials, and assists with completing donor cards.

• Conducts donor interviews to obtain accurate and complete medical history information.

• Determines donor suitability using donor guideline manuals and department reference materials.

• Performs whole blood phlebotomy and automated apheresis donations.

• Labels sample tubes and collection packs, completes records, and handles products post-collection per FDA guidelines.

• Prepares components in the component prep lab using centrifugation, separation, mixing, and labeling techniques, ensuring accuracy in data entry.

• Records the results of all procedures performed using Current Good Manufacturing Practices (cGMP).

Quality Control and Support:

• Performs Quality Control and Preventive Maintenance procedures.

• Assists donor center staff with managing reactions and medical emergencies.

• Maintains equipment and stocks supplies both in-house and on buses.

• Ensures donor information and records remain confidential as per MGH Privacy/Confidentiality/HIPPA policies.

• Adheres to safety and infection control techniques.

• Provides education and support to donors and the public.

Professionalism:

• Exhibits professionalism in appearance and grooming.

• Maintains prompt and regular attendance.

Licenses, Certifications, and/or Registrations:

• Medical Assistant certificate or phlebotomy training (desired).

• National Phlebotomy Certification (desired).

• CPR certification (desired).

Education:

• High school diploma or GED required.

Experience:

• 2-3 years previous patient/donor care experience or experience in a patient care or blood donor setting (preferred).

• Standing Frequently (34-66%)

• Walking Frequently (34-66%)

• Sitting Occasionally (3-33%)

• Lifting Frequently (34-66%) - 35lbs+ (with assisted device)

• Carrying Frequently (34-66%) - 20lbs-35lbs

• Pushing Occasionally (3-33%)

• Pulling Occasionally (3-33%)

• Climbing Rarely (Less than 2%)

• Balancing Frequently (34-66%)

• Stooping Occasionally (3-33%)

• Kneeling Occasionally (3-33%)

• Crouching Occasionally (3-33%)

• Crawling Rarely (Less than 2%)

• Reaching Frequently (34-66%)

• Gross Manipulation (Handling) Frequently (34-66%)

• Fine Manipulation (Fingering) Frequently (34-66%)

• Feeling Constantly (67-100%)

• Foot Use Rarely (Less than 2%)

• Vision - Far Constantly (67-100%)

• Vision - Near Constantly (67-100%)

• Talking Constantly (67-100%)

• Hearing Constantly (67-100%)