Sales Engineer, SLED
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![]() United States, New Hampshire, Concord | |
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We are looking for a Systems Engineer, SLED to work closely with a Named Account Manager, SLED in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Responsibilities: * Pre-sales - assist in qualifying sales leads from a technical standpoint. * Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration. * Conversant with networking applications and solutions. * Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. * Provide assistance to identified customers with post-sales training. Required Skills: * 1-3 years experience in technical/pre-sales support as a sales or systems engineer * 3-5 years experience in LAN/WAN/Internet services administration * Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP * Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus. * Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES * Experience with encryption and authentication technologies required * Exceptional presentation skills Education: * Bachelors Degree or equivalent experience. Graduate Degree favorable |