Gaming Community Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 16, 2025 | |
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OverviewAt Microsoft, we believe that gaming is for everyone. We strive to make life more fun for billions of people around the world by creating gaming experiences that everyone can enjoy - because when everyone plays, we all win. We also believe the industry should be inclusive of all. Diversity is a strength. We strive to be inclusive by welcoming all people to our community, being open to new ideas, and by celebrating the uniqueness of our colleagues. As our Gaming Community Program Manager, you'll play a large role in defining the future direction of our overall investment in communities. You will impact the gaming industry by successfully influencing our engagement strategies, with the end goal of building vibrant and highly-engaged communities. You should feel equally comfortable communicating to large groups or individuals at many different levels of the company. You should be passionate about enabling and encouraging positive, diverse, inclusive, and productive interactions resulting in the best possible end-user experience. A deep understanding of the gaming industry and what drives the passion of gamers is a bonus. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
ResponsibilitiesHolistically drive programs that generate empathy and understanding of unique community needs and perspectives at the executive level to accelerate organizational transformationIn partnership with the Community Leads and Microsoft Gaming, build and maintain relationships with internal community influencers by driving the ongoing dialogueAct as Program Manager for the internal communities, including management of event staff and logistics.Demonstrate leadership as you navigate ambiguity while creating clarity around strategy and assisting with prioritization of goals.Execute on communications strategies in partnership with the communities and other stakeholdersProvide direct coaching, tools, and responsive support to Community leaders across geographies to ensure successful program delivery and sustained engagement.Support the design and deployment of onboarding, training, and development experiences for Community Leaders, and Executive Sponsors.Lead implementation of governance models to drive consistency, accountability, and strategic alignment across chapters, functions, and geographies.Act as a connector between community leaders, HR partners, business stakeholders, and the broader Gaming Inclusion team to ensure alignment, collaboration, and impact amplification.Manage and maintain key resources, playbooks, communications, and internal processes that enable scaled and consistent execution of community programs.Track engagement, community health, and program impact through qualitative and quantitative data; synthesize findings into insights that guide future investments and interventions.Partner with the broader Gaming Inclusion team to surface identity-informed insights and help integrate community input into systemic solutions.Embody our Culture and Values | |