Senior Associate - AI Risk Management

Location Designation:Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Job Title: Sr. Associate - Risk Management - Risk Operations Coordinator

Business Unit Overview

As part of Risk Management, you'll play a pivotal role in safeguarding New York Life's policy owners. By identifying, analyzing, and mitigating potential risks, you contribute to three crucial areas: strengthening the company's defenses, informing sound business decisions, and advancing risk capabilities across the organization. Your expertise empowers informed risk-taking, fostering sustainable growth and protecting the financial security of millions of policy owners.

Role Overview:

The Sr. Associate, Risk Operations Coordinator, will serve as a key member of the AI Risk team, supporting day-to-day risk operations and execution of the AI governance strategy.

The ideal candidate will be a hands-on professional who can balance request intake coordination, process oversight, stakeholder communication, and documentation rigor in a fast-paced, evolving environment.

This individual will screen and process incoming AI Risk Review requests, ensuring accurate intake, adherence to standard operating procedures, and timely resolution. The role includes maintaining internal tracking systems, preparing governance reports, coordinating team meetings, and supporting communication and documentation across the governance lifecycle.

What You'll Do:

• Oversee the AI Risk Review request workflow from intake, screening, review, and resolution, ensuring timely processing in line with governance policies and SLAs.
• Establish, maintain, and monitor the request inventory, ensuring the accurate recording of relevant information to support executive and regulatory compliance reporting.
• Support the AI risk governance team's evaluation of AI solutions including coordinating governance meetings, and documenting action items and decision outcomes.
• Respond to stakeholder inquiries with professionalism and clarity, ensuring timely resolution and alignment with governance expectations.
• Track operational metrics and key performance indicators, and prepare weekly and monthly reporting updates, risk dashboards, and risk summaries for leadership.
• Maintain and manage internal systems for tracking intake, reviews, approvals, escalations, and key decisions.
• Support execution of the AI risk governance strategy, including milestone tracking, policy rollouts, and stakeholder awareness campaigns.
• Identify opportunities for continuous program and process improvements, offering solutions to improve risk operations effectiveness.

What You'll Bring:

Required Skills:

• Bachelor's degree in a related field.
• 3+ years of experience in risk management, compliance, governance, or project management
• Highly organized, with the ability to prioritize and manage multiple assignments with attention to detail.
• Strong communication and presentation skills
• Proficient using and creating with Microsoft Suite (including Team and SharePoint), ChatGPT and Copilot.
• Proven ability to manage high-visibility initiatives with precision, ownership, and follow-through in a dynamic environment.

Preferred Skills:

• Experience with reporting and workflow tools such as Tableau, Power BI, or Microsoft Power Platform a plus.
• Experience with data science or AI risk
• Familiarity with enterprise risk or compliance management frameworks.

Pay Transparency

Salary Range: $ 111,601 -139,400

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Pay Transparency

Salary Range:$95,000-$139,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 92096